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Technology & Systems

How a digital transformation scoreboard can benefit your organization

Digital transformation is the cultural, organizational and operational change of an organization, industry or ecosystem through a...
Catherine Rey
Reading Time: 4 min

Service Robots in Hospitality Are Redefining Guest Experience

Robots have officially left the factory floor. They are out here with us, navigating our messy, unpredictable world. They check...
EHL Insights
Reading Time: 5 min

Data privacy vs personalization in a Covid-19 World

In an era where technology has facilitated access to data, consumers are increasingly aware of the trade-offs between...
EHL Insights
Reading Time: 3 min

Boosting a university's value: a digital transformation case study

The education sector has been a laggard of digital transformation, but Covid-19 turned many organizations’ long-term wish lists...
Maxime Medina
Reading Time: 6 min

How to choose a POS system? 3 easy steps every restauranteur needs

When choosing a POS system, there are three essential criteria the modern restaurant manager needs to be aware of before...
Tiziano Nessi
Reading Time: 1 min

Restaurant Analytics: How Data Is Transforming Modern Hospitality

Restaurants generate a significant amount of information, yet many operators fail to utilize it effectively. Traditionally,...
EHL Insights
Reading Time: 5 min

Food and Beverage Industry: Are You Digital Enough?

Without a doubt, the food and beverage Industry is undergoing a revolution. Naturally, we could mention all the new current...
William-Alexandre François
Reading Time: 3 min

Developing Hybrid Skills: How Tech and AI are Reshaping the Hospitality Job Market

Change has never been as rapid as today. The constant evolution in technology, at an ever-increasing pace, is changing our world...
EHL Insights
Reading Time: 4 min

Is Technology the Future of Hospitality?

It is very important to be up-to-date with the most modern technology or trends that are running and rising in the hospitality...
EHL Insights
Reading Time: 2 min

Voice recognition technology: how can restaurants capitalise on it?

The evolution of the technology used in restaurants over the last few years has been very slow. The main types of technologies...
Ian Millar
Reading Time: 3 min