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Technology & Systems

Restaurant Technology in 2026: What's Changed

The tech that’s reshaping restaurants today wasn’t built exclusively for restaurants. Artificial intelligence, computer vision,...
EHL Insights
Reading Time: 11 min

How hoteliers are using AI for Revenue Management

Hotel revenue management is the process of optimizing revenue by predicting demand and setting prices accordingly, most commonly...
Dr Cindy Heo
Reading Time: 4 min

Digital Transformation In the Hospitality Industry

Today's hotel guests research, book, and review their stays almost entirely through digital channels. They expect room controls...
EHL Insights
Reading Time: 7 min

What is ChatGPT good for in the classroom? A teacher tests and reacts

ChatGPT-3 has been making the headlines recently. It is such an exciting AI development, but what is ChatGPT good for in the...
Emmanuelle Faure
Reading Time: 3 min

Exploring the Most Promising Metaverse Business Opportunities

The Metaverse is quickly shifting from buzzword to business reality, offering companies new ways to connect with audiences,...
Dr Valentina Clergue
Reading Time: 7 min

Service Robots and AI: What impact on the future of Hospitality?

Would you allow a humanoid robot to greet a paying guest at your hotel? Would the hotel guest prefer the ease and convenience of...
Lionel Saul
Reading Time: 5 min

Virtual Tourism: Gimmick or Gamechanger?

Virtual tourism: Sounds like a gimmick at best, and a dystopian disruptor at worst. But is it really bad for the industry? It...
Natacha Reymond
Reading Time: 10 min

Internet of Things in the Hospitality Industry

The Internet of Things (IoT) is quietly reshaping how hotels, restaurants, and travel services operate. By connecting everyday...
Beatrice Venturini
Reading Time: 6 min

The Rosewood Hotel Group challenge: IT innovation by EHL

As part of the Hospitality Technology Strategy elective, taught to last year students at Ecole hôtelière de Lausanne, senior IT...
Ian Millar
Reading Time: 4 min

Digitalization in the kitchen: Teaching Culinary Arts in the digital age

Michel Magada, lecturer in Practical Arts at EHL Campus Lausanne, specializes in food science research and development. He...
Beatrice Venturini
Reading Time: 3 min