Technology & Systems

How hoteliers are using AI for Revenue Management

Hotel revenue management is the process of optimizing revenue by predicting demand and setting prices accordingly, most commonly...

Dr Cindy Heo

Reading Time: 4 min

Technology & Systems

Digital Transformation In the Hospitality Industry

Today's hotel guests research, book, and review their stays almost entirely through digital channels. They expect room controls...

EHL Insights

Reading Time: 7 min

Technology & Systems

Exploring the Most Promising Metaverse Business Opportunities

The Metaverse is quickly shifting from buzzword to business reality, offering companies new ways to connect with audiences,...

Dr Valentina Clergue

Reading Time: 7 min

Technology & Systems

Service Robots and AI: What impact on the future of Hospitality?

Would you allow a humanoid robot to greet a paying guest at your hotel? Would the hotel guest prefer the ease and convenience of...

Lionel Saul

Reading Time: 5 min

Technology & Systems

Virtual Tourism: Gimmick or Gamechanger?

Virtual tourism: Sounds like a gimmick at best, and a dystopian disruptor at worst. But is it really bad for the industry? It...

Natacha Reymond

Reading Time: 10 min

Technology & Systems

Internet of Things in the Hospitality Industry

The Internet of Things (IoT) is quietly reshaping how hotels, restaurants, and travel services operate. By connecting everyday...

Beatrice Venturini

Reading Time: 6 min

Technology & Systems

Digitalization in the kitchen: Teaching Culinary Arts in the digital age

Michel Magada, lecturer in Practical Arts at EHL Campus Lausanne, specializes in food science research and development. He...

Beatrice Venturini

Reading Time: 3 min

Technology & Systems

How a digital transformation scoreboard can benefit your organization

Digital transformation is the cultural, organizational and operational change of an organization, industry or ecosystem through a...

Catherine Rey

Reading Time: 4 min

Technology & Systems

Service Robots in Hospitality Are Redefining Guest Experience

Robots have officially left the factory floor. They are out here with us, navigating our messy, unpredictable world. They check...

EHL Insights

Reading Time: 5 min

Technology & Systems

Data privacy vs personalization in a Covid-19 World

In an era where technology has facilitated access to data, consumers are increasingly aware of the trade-offs between...

EHL Insights

Reading Time: 3 min

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