Education
Alumni
Innovation
Research and Business Solutions
Search
Hospitality
Hotel Management
Operational insight for better hotel performance
Technology & Systems
Technology shaping the future of hotel
operations
Branding & Marketing
Stronger positioning for hospitality brands
HR & Hiring
Talent strategies for hospitality employers
Finance & Investment
Hotel profitability, investment and asset value
Foodservice
F&B Operations
Practical insights for stronger F&B operations
F&B Retail
New channels for food concepts and brands
F&B Business Management
Strategy, margins and growth in foodservice
Technology & Systems
Technology for smarter foodservice
management
Culinary Strategy & Innovation
Menu development, concept and innovation
Chef Recipes & Culinary Guides
Culinary expertise from EHL chefs
Professional Development
Career Guides
Guidance for career growth in service industries
Emotional Intelligence
Human skills for stronger leadership
Entrepreneurship
Launching service-driven ventures
Leadership Skills
Leading people, teams and change
Talent & Culture
Workplace culture, talent and engagement
Experience Economy
Healthcare
Hospitality principles applied to patient care
Human Experience
Business thinking centered on people and
connection
Service Design
Better services, journeys and customer moments
Sustainability
Responsible practices with operational impact
Wellness
Wellbeing as a business and lifestyle driver
Luxury
Leaders
Subscribe
Education
Alumni
Innovation
Research and Business Solutions
This is a search field with an auto-suggest feature attached.
There are no suggestions because the search field is empty.
Samuel Wich
EHL Alumni 2019
Experience Economy
Meaning of Sustainable Tourism: A Simple Guide
Every single second, more than 30 tourists arrive at their destination worldwide. As UN Tourism forecasts approximately 1.8...
Samuel Wich
Reading Time: 7 min
Hospitality
Human Trafficking: What Hospitality Organizations are Doing
According to the Global Slavery Index, an estimated 40.3 million men, women, and children were victims of modern slavery on any...
Samuel Wich
Reading Time: 2 min
Hospitality
All About Communal Spaces in Hotels
In a hotel context, communal spaces refer to shared areas where guests can gather, interact, and simply coexist. This includes...
Samuel Wich
Reading Time: 6 min
Foodservice
Fast Food With Alcohol: Demand, Barriers & Public Sentiment
Fast food has never been short on bold ideas, but the latest twist is catching even seasoned operators off guard. Burgers with...
Samuel Wich
Reading Time: 5 min
Hospitality
3 Things Entrepreneurs and Business Owners Can Learn From Hospitality
#1 - Hire the right people and treat them appropriately Whenever an employee is in contact with a customer, this presents an...
Samuel Wich
Reading Time: 3 min
Hospitality
How Smart Hotel Rooms Are Transforming the Guest Experience
Smart hotel rooms revolutionize hospitality by combining comfort, personalization, and sustainability in ways that were...
Samuel Wich
Reading Time: 7 min
Hospitality
The Origins Of The Hospitality Industry And What Lies Ahead
A brief history of the hospitality industry Away from home, surrounded by strangers and yet you feel welcome. The original idea...
Samuel Wich
Reading Time: 2 min