Hospitality
Operational performance, guest expectations, and service strategy.
Switzerland Tourism Decline: Causes, Future Outlook and Strategic Solutions
The International Tourism in Switzerland Conference, hosted by EHL Hospitality Business School on November 22, 2024, addressed...
Ronald Sone
Reading Time: 6 min
Hospitality Industry Trends for 2026
Change is the only constant in hospitality. With guest satisfaction and experience at the core of success, hospitality companies...
Bianca Lüthy
Reading Time: 13 min
Key Hospitality Technology Trends to Watch in 2025
The hospitality industry is undergoing a significant transformation due to advances in technology. Innovations in software,...
EHL Graduate School
Reading Time: 9 min
MBA in Hospitality: Developing the Most Valuable Leadership Skills
You need certain skills to successfully lead a team and become a respected manager in any field. Being inspirational, having...
Veronika Mercier
Reading Time: 4 min
Guests with Autism: A Study on Social Sustainability
In today's evolving business landscape, social sustainability has emerged as a crucial pillar of responsible governance,...
Deepti Gupta
Reading Time: 4 min
Shadowing as a Pedagogical Tool for Trainer Development
The goal of hospitality education today is to nurture future industry professionals who can lead the sector into a modern-day...
Kaushiki Khanijo
Reading Time: 5 min
Decoding LinkedIn: Job Search and Digital Recruitment Strategies
Unlock LinkedIn's secrets to job search success and smarter hiring decisions. Dr. Sébastien Fernandez reveals how your profile...
Beatrice Venturini
Reading Time: 6 min
AI in the Hospitality Industry: Benefits, Challenges & What’s Next
From AI-powered room service that remembers your guest’s favorite midnight snack to chatbots offering travel tips like seasoned...
Veronika Mercier
Reading Time: 9 min
Why Consider EHL's Hotel Management Development Program?
EHL’s new Hotel General Management Program aims to help professionals progress in their careers by enhancing their management,...
EHL Graduate School
Reading Time: 5 min
Hotel sustainability: Challenges and solutions
‘Net-zero hotels’ are something no one had heard of ten years ago, but now an increasing number are redirecting their efforts to...
EHL Graduate School
Reading Time: 5 min