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Hospitality

Operational performance, guest expectations, and service strategy. 

How To Choose the Right Corporate Gifts?

Giving a corporate gift is not just a mark of generosity, it's a gesture that counts. It expresses your gratitude, strengthens...
Morgane Dumollard
Reading Time: 3 min

Hospitality Valuation Explained: How to Value a Hotel Investment

Whether you are interested in investing in a hotel asset or preparing to sell one, understanding its value is necessary to make a...
Emma Näpänkangas
Reading Time: 10 min

Hospitality and Real Estate Explained: A Guide to Assets, Trends, and Investment Opportunities

On the global property market, hospitality real estate stands out as one of the most multifaceted segments. Hospitality assets...
Emma Näpänkangas
Reading Time: 7 min

Hotel Franchises: Owning & Investing Considerations

Hotel franchises have become a dominant force in today’s hospitality landscape. Hotel franchising has become the preferred model...
Emma Näpänkangas
Reading Time: 9 min

Hotel Standard Operating Procedures: Why an Ops Index Matters

Great guest experiences are made possible by well-run operations. Hotel standard operating procedures provide guidelines for...
Emma Näpänkangas
Reading Time: 7 min

How Revenue Management Works in Hotels

Airlines were the first ones to adopt revenue management. Hospitality businesses went on to perfect it. This is because the...
Dr Cindy Heo
Reading Time: 20 min

10 Ways the Global Trade Tensions Could Impact You

Since early 2025, the U.S. president has been making good on a campaign promise that many observers expected to be watered down...
Dr Giuliano Bianchi
Reading Time: 8 min

Hotel Financial Statements: Best Balance Sheet and P&L Formats for Hotels

What do hotel operations, outstanding guest experience, and long-term success as a hotel business have in common? None of these...
Emma Näpänkangas
Reading Time: 8 min

How Japan’s Vacant Akiya Houses Are Becoming Hospitality Businesses

In Japan, “akiya” (空き家) refers to vacant homes that have been abandoned due to a growing phenomenon driven by demographic shifts...
Dr Masaki Mori
Reading Time: 4 min

How Food Well-being Is Changing Hospitality: 6 Key Trends Explained

“A healthy mind in a healthy body”, “food as medicine”, “you are what you eat” – these insights into food and well-being have...
Dr Valentina Clergue
Reading Time: 6 min