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Hospitality

Operational performance, guest expectations, and service strategy. 

Different Types of Hotel Room: Classifications Explained

Inventory remains the most perishable asset in hospitality, yet hotel room type classification is often the most underutilized...
Stephanie Clemo
Reading Time: 6 min

Lifestyle Hotels: Catering to Modern Traveler Preferences

The global lifestyle hotel market has grown rapidly in recent years, valued at $68.3 billion in 2024 and projected to reach...
Stephanie Clemo
Reading Time: 6 min

Hotel Chatbots Explained: Benefits, Challenges, and Best Practices

Hotel chatbots are revolutionizing the way hospitality businesses connect with guests. Generative AI is already able to craft...
Emma Näpänkangas
Reading Time: 7 min

Inside the Coliving Business Model

While coliving has existed in various forms for decades, such as boarding houses, student dorms, and shared apartments, it has...
Bianca Lüthy
Reading Time: 8 min

What are Branded Residences, and Why are They Becoming Popular Among Developers?

Branded residences are luxury homes associated with well-known brands that offer residents hotel-like services and convenience....
Emma Näpänkangas
Reading Time: 8 min

Hotel Financing Options: How To Get Hospitality Funding

Building a new hotel business or developing an existing one is often enabled by raising external capital. Hotel financing can be...
Emma Näpänkangas
Reading Time: 8 min

Hotel Ownership & Management: Exploring Investment Opportunities

Hotel ownership can take many different forms. It is a different game to be the owner of a privately owned and operated,...
Emma Näpänkangas
Reading Time: 5 min

Hotel Pricing Strategies: Optimizing Room Rates Effectively

Nothing may be more critical for the profitability of a hotel than getting its pricing strategy right. It can also be an...
Emma Näpänkangas
Reading Time: 11 min

6 Innovation Insights to Tackle Hospitality Workforce Challenges

Hospitality faces some of the toughest workforce challenges, with one of the highest turnover rates in any industry. In this...
Dr. Inès Blal
Reading Time: 4 min

Psychological Insights into AI in Hospitality

AI in hospitality is reshaping the industry, but the real challenge isn’t just technical, it’s human. How guests and employees...
Dr Valentina Clergue
Reading Time: 4 min