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Abigail Ward

Abigail Ward

Writer and Content Strategy Consultant covering hospitality, leadership, luxury, and business.
the experience economy

What is the Experience Economy? A Foundational Guide for Leaders

The "experience economy" sounds like just another corporate buzzword heard thrown around boardrooms and business conferences. But...
Abigail Ward
Reading Time: 9 min

Hospitality Associations: Leading Hotel and Tourism Industry Organizations

Hospitality associations are often known for their industry reports and annual conferences, but behind those visible touchpoints...
Abigail Ward
Reading Time: 7 min
Two suitcases sitting in a nature setting

How the Growth of Wellness Tourism Market Is Transforming Travel

The global wellness tourism sector has emerged as a pivotal force in reshaping the hospitality industry. By merging traditional...
Abigail Ward
Reading Time: 6 min
White glove of a bell hop picking up luggage as part of the luxury experience

Hospitality: The Star Ingredient in Luxury Brand Experiences

Walk into a Bulgari hotel in Milan or grab a table at Gucci Osteria in Florence, and you’ll notice something right away: neither...
Abigail Ward
Reading Time: 8 min
Best countries to study

Best Countries to Study for International Students in 2025

Choosing the right country to study abroad is one of the most exciting—and overwhelming—decisions you’ll make as a student. With...
Abigail Ward
Reading Time: 5 min

How to Promote Wellbeing at Work: The Hospitality Guide

As employment trends and workplace technology continue to evolve quickly, it’s hard to predict what future jobs and careers will...
Abigail Ward
Reading Time: 8 min
two waiters serving food

Food Service Industry Guide: Market Insights, Opportunities & SKills

From humble beginnings of guilds and roadside inns in the early Middle Ages to the first à la carte restaurant opening in France...
Abigail Ward
Reading Time: 17 min
talented employees in the hotel and tourism industry

The need for talented employees in the hotel and tourism industry

With 1 out of 10 jobs currently supported by the Travel and Tourism industry, 9.9% of global employment, it’s evident that this...
Abigail Ward
Reading Time: 4 min
regenerative tourism

Regenerative Tourism: A Shift Beyond Sustainability

For years, the conversation around travel has centered on sustainability, focusing on minimizing harm, reducing waste, and...
Abigail Ward
Reading Time: 6 min

Hospitality Content Marketing: a Guide

To draw guests to your hotel, bar, restaurant, or entertainment venue, you need to reach them where they are. And unless you're...
Abigail Ward
Reading Time: 9 min