Hospitality
Operational performance, guest expectations, and service strategy.
Hotel Demand Management: Forecasting & Market Intelligence Explained
In a rapidly shifting travel landscape, hotels cannot afford to rely on gut instinct when assessing demand for their product. To...
Emma Näpänkangas
Reading Time: 6 min
Strategic Tariffs and Their Impact on Travel and Hospitality
In recent times, the word ‘tariff’ has jumped from the back pages of economic textbooks to front-page headlines. Once the domain...
Dr Isabella Blengini
Reading Time: 4 min
Eurovision 2025 in Basel: Boosting Music Tourism and Hospitality
For some, the Eurovision Song Contest is just another TV show on a Saturday night, but for many, it is THE event of the year! To...
Dr. Guy Llewellyn
Reading Time: 5 min
Revolutionizing Wellness in Hospitality: Scaling Well-Being Across Brands
Wellness is no longer just a trend—it’s a movement reshaping industries, and the hospitality sector is no exception. In an era...
Bianca Lüthy
Reading Time: 3 min
AI in Hospitality: How Smart Tech is Changing Guest Experience
Today, AI dominates many conversations across different industries, and AI in hospitality is no exception. It is redefining the...
Dr. Tatyana Tsukanova
Reading Time: 5 min
‘Hospitality Vibes’: Human Interaction at the Heart of the Industry
Societal changes, COVID-19, talent shortages and digitalization have created a perfect storm for the hospitality industry. The...
Dr Meng-Mei Maggie Chen
Reading Time: 7 min
The Complete Guide to Hotel Operations
Hotels are multifaceted businesses, with many teams working together to drive success. Consequently, hotel operations management...
Veronika Mercier
Reading Time: 8 min
Sustainability Trends in Hospitality: Strategies and Examples
Climate change is driving the world’s agenda. Business leaders everywhere are wrestling with how to respond to rising public and...
EHL Insights
Reading Time: 7 min
Hotel Interior Design: Creating Spaces That Work Smarter
Hotel interior design is the heartbeat of your property’s appeal. It’s the first handshake with guests, the silent promise of...
EHL Graduate School
Reading Time: 6 min
Key Hospitality Data & Industry Statistics to Watch for 2025
A decade ago, who would have guessed that robots would check you into hotels, AI would personalize your room temperature, and...
Bianca Lüthy
Reading Time: 9 min