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Hospitality

Operational performance, guest expectations, and service strategy. 

Hotel Competitor Analysis: Reports, Comp Sets & Insights

Today’s hotel guests are more informed and selective than ever. With unprecedented access to reviews, websites, and social media,...
Emma Näpänkangas
Reading Time: 6 min

Hotel Demand Management: Forecasting & Market Intelligence Explained

In a rapidly shifting travel landscape, hotels cannot afford to rely on gut instinct when assessing demand for their product. To...
Emma Näpänkangas
Reading Time: 6 min

A Roadmap to Transdisciplinary Research

Have you ever heard of transdisciplinary research? Maybe you have heard of multidisciplinary or interdisciplinary and thought...
Julneth Rogenhofer
Reading Time: 4 min

Strategic Tariffs and Their Impact on Travel and Hospitality

In recent times, the word ‘tariff’ has jumped from the back pages of economic textbooks to front-page headlines. Once the domain...
Dr Isabella Blengini
Reading Time: 4 min

Eurovision 2025 in Basel: Boosting Music Tourism and Hospitality

For some, the Eurovision Song Contest is just another TV show on a Saturday night, but for many, it is THE event of the year! To...
Dr. Guy Llewellyn
Reading Time: 5 min

Revolutionizing Wellness in Hospitality: Scaling Well-Being Across Brands

Wellness is no longer just a trend—it’s a movement reshaping industries, and the hospitality sector is no exception. In an era...
Bianca Lüthy
Reading Time: 3 min

AI in Hospitality: How Smart Tech is Changing Guest Experience

Today, AI dominates many conversations across different industries, and AI in hospitality is no exception. It is redefining the...
Dr. Tatyana Tsukanova
Reading Time: 5 min

‘Hospitality Vibes’: Human Interaction at the Heart of the Industry

Societal changes, COVID-19, talent shortages and digitalization have created a perfect storm for the hospitality industry. The...
Dr Meng-Mei Maggie Chen
Reading Time: 7 min

The Complete Guide to Hotel Operations

Hotels are multifaceted businesses, with many teams working together to drive success. Consequently, hotel operations management...
Veronika Mercier
Reading Time: 8 min

Sustainability Trends in Hospitality: Strategies and Examples

Climate change is driving the world’s agenda. Business leaders everywhere are wrestling with how to respond to rising public and...
EHL Insights
Reading Time: 7 min