Dr. Tatyana Tsukanova
Assistant Professor at EHL Hospitality Business School
AI in Hospitality: How Smart Tech is Changing Guest Experience
Today, AI dominates many conversations across different industries, and AI in hospitality is no exception. It is redefining the...
Dr. Tatyana Tsukanova
Reading Time: 5 min
Data Anxiety: The Impact of Information Overload
We live in a world flooded with information, where the question of data has gone from being a useful resource to an unstoppable...
Dr. Tatyana Tsukanova
Reading Time: 5 min
Looking back, moving forward: How hospitality trends are evolving
Last year, we explored eight dynamic hospitality trends shaping our industry. What’s changed since then? Are these trends still...
Dr. Tatyana Tsukanova
Reading Time: 6 min
The future of tech in hospitality
In prehistoric times, our technology was limited to tools made of stone and bone. In the 21st century, we live in an era of...
Dr. Tatyana Tsukanova
Reading Time: 6 min
Hospitality trends: How are the different generations traveling?
This month’s digest focuses on different groups of travelers in the hospitality and tourism industry. We'll take a deep dive into...
Dr. Tatyana Tsukanova
Reading Time: 7 min
Hospitality Trends: How to navigate the new Tourist flow patterns?
Change is inevitable, especially when we talk about tourism. Tastes change, as do external factors that force one to move/travel...
Dr. Tatyana Tsukanova
Reading Time: 7 min
Hospitality Trends: The future of transportation and mobility
Transportation is the lifeblood of the hospitality industry. Without flows of people on the move, there’d be no travel. Without...
Dr. Tatyana Tsukanova
Reading Time: 5 min