Sustainable Innovations & Low-Impact Hotel Strategies
Given the immense climatic challenges we currently face and the growing consumer demand for more sustainable products and...
EHL Graduate School
Reading Time: 9 min
The World’s Best Hospitality Schools & What Sets Them Apart
If you’re aiming for a long-term career in hospitality leadership and brand management, choosing the right degree can shape your...
EHL Insights
Reading Time: 5 min
Why recruiting tech talent in hospitality is a challenging task
This article was written as part of HFTP Digital Horizons 360 Symposium in Palma de Mallorca and also appeared in the inaugural...
Bianca Lüthy
Reading Time: 3 min
AI in hospitality: Personalizing and enhancing guest services
This article was written as part of HFTP Digital Horizons 360 Symposium in Palma de Mallorca and also appeared in the inaugural...
Bianca Lüthy
Reading Time: 3 min
Why soft skills are the new hard skills in hospitality
What is more important for your career progression today? High-tech skills for working with AI and Big Data or learning to work...
Benjamin Robert
Reading Time: 7 min
From industry to education: Hospitality pros shape the next generation
In today's complex business environment, schools play a crucial role in preparing graduates to overcome the challenges of the...
Petar Zivkovic
Reading Time: 4 min
Sexual harassment prevention in hospitality: An integrative framework
The hospitality and tourism industry significantly contributes to the global economy. In 2022, the direct contribution of travel...
Dr Sowon Kim
Reading Time: 4 min
Looking back, moving forward: How hospitality trends are evolving
Last year, we explored eight dynamic hospitality trends shaping our industry. What’s changed since then? Are these trends still...
Dr. Tatyana Tsukanova
Reading Time: 6 min
Elevating guest experiences: Mastering the art of saying no
In the hospitality industry, the mantra "the customer is always right" has deeply rooted itself, shaping guests' expectations and...
Ana McFee
Reading Time: 8 min
Luxury Hotel Marketing: Key Strategies for Success
At a Glance Luxury hotel marketing succeeds when it communicates a distinctive brand story and targets the right audience with...
EHL Graduate School
Reading Time: 13 min