How to manage cultural diversity in hospitality - A quick guide
Globalization, increasing freedom of movement between countries, and the growing interdependence of national economies have...
EHL Graduate School
Reading Time: 5 min
Skills-based talent management in hospitality and tourism
Hospitality businesses rely on their employees to provide excellent service and maintain the brand image. This front-line reality...
Dr Bertrand Audrin
Reading Time: 5 min
Transparency & conflict resolution in Airbnb & other two-sided markets
The rise in e-commerce platforms on the digital marketplace has led to many successful peer-to-peer businesses operating on an...
Dr Isabella Blengini
Reading Time: 7 min
What is a distribution strategy?
The ways in which businesses get their products and services to customers continue to rapidly evolve. An effective distribution...
Jochen de Peuter-Rutten
Reading Time: 8 min
How these 6 current social media trends reshape hoteliers' strategies
The hotel and hospitality industry evolves quickly to keep up with shifting consumer preferences and technological advances. In...
EHL Graduate School
Reading Time: 5 min
Visuals in vogue: Revolutionizing hospitality & travel marketing
Visuals have long played a significant role in the advertisement of travel destinations. During the 1930s, travel advertising...
Lionel Saul
Reading Time: 6 min
Employee engagement: The method behind hospitality success
Imagine a luxury hotel where front desk staff greet you warmly, housekeepers meticulously prepare your room, and servers delight...
EHL Graduate School
Reading Time: 4 min
Hotel brands: Who owns what?
Are you fascinated by the glitz and glamour of the hotel industry? Do you dream of a career where you could work anywhere from a...
EHL Insights
Reading Time: 11 min
The future of tech in hospitality
In prehistoric times, our technology was limited to tools made of stone and bone. In the 21st century, we live in an era of...
Dr. Tatyana Tsukanova
Reading Time: 6 min
How to Increase Hotel Revenue Strategically
Growing hotel revenue is crucial for staying competitive and relevant. It allows you to keep reinvesting so you can keep your...
Veronika Mercier
Reading Time: 9 min