The future of hotel distribution channels: Seizing opportunity in channel disruption
The hotel distribution channel landscape is undergoing a seismic shift. Online travel agencies (OTAs) that once leveled the...
Jochen de Peuter-Rutten
Reading Time: 8 min
What is the hospitality industry? All your questions answered
The hospitality industry is a large subsection within the service industry and is comprised of four main areas: Food & beverage,...
EHL Insights
Reading Time: 15 min
How to manage cultural diversity in hospitality - A quick guide
Globalization, increasing freedom of movement between countries, and the growing interdependence of national economies have...
EHL Graduate School
Reading Time: 5 min
Skills-based talent management in hospitality and tourism
Hospitality businesses rely on their employees to provide excellent service and maintain the brand image. This front-line reality...
Dr Bertrand Audrin
Reading Time: 5 min
Transparency & conflict resolution in Airbnb & other two-sided markets
The rise in e-commerce platforms on the digital marketplace has led to many successful peer-to-peer businesses operating on an...
Dr Isabella Blengini
Reading Time: 7 min
International Women's Day 2024: Embracing opportunities
Today is International Women's Day 2024 and we look back to the second edition of Women in Leadership at EHL, filled with female...
EHL Insights
Reading Time: 2 min
Key insights for aspiring female hospitality leaders
In view of International Women’s Day, the 2024 Women in Leadership (WIL) initiative at EHL Hospitality Business School hosted...
EHL Insights
Reading Time: 2 min
What is a distribution strategy?
The ways in which businesses get their products and services to customers continue to rapidly evolve. An effective distribution...
Jochen de Peuter-Rutten
Reading Time: 8 min
How these 6 current social media trends reshape hoteliers' strategies
The hotel and hospitality industry evolves quickly to keep up with shifting consumer preferences and technological advances. In...
EHL Graduate School
Reading Time: 5 min
Visuals in vogue: Revolutionizing hospitality & travel marketing
Visuals have long played a significant role in the advertisement of travel destinations. During the 1930s, travel advertising...
Lionel Saul
Reading Time: 6 min