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Veronika Mercier

Veronika Mercier

Marketing & Communications Manager at EHL
a waiter balancing a stack of plates filled with food

How to Reduce Food Waste in Restaurants

Half-finished plates of food, vegetables that spoiled in the walk-in, and a few stale pieces of toast from the breakfast buffet...
Veronika Mercier
Reading Time: 6 min
hotel front desk handing over a room key to a guest

The Complete Guide to Hotel Operations

Hotels are multifaceted businesses, with many teams working together to drive success. Consequently, hotel operations management...
Veronika Mercier
Reading Time: 8 min
Developing Leadership Skills

MBA in Hospitality: Developing the Most Valuable Leadership Skills

You need certain skills to successfully lead a team and become a respected manager in any field. Being inspirational, having...
Veronika Mercier
Reading Time: 4 min
Ai in Hospitality Industry

AI in the Hospitality Industry: Benefits, Challenges & What’s Next

From AI-powered room service that remembers your guest’s favorite midnight snack to chatbots offering travel tips like seasoned...
Veronika Mercier
Reading Time: 9 min
employer brand

Crafting a unique employer brand for today's talent market

In today’s competitive job market, employer branding has become an essential strategy for attracting and retaining top talent....
Veronika Mercier
Reading Time: 4 min
Hospitality revenue management

How to Increase Hotel Revenue Strategically

Growing hotel revenue is crucial for staying competitive and relevant. It allows you to keep reinvesting so you can keep your...
Veronika Mercier
Reading Time: 9 min
customer experience management

Transforming customer experience management: The power of hospitality

More than a mere word, hospitality has evolved from being a term primarily associated with the hotel and restaurant industry to...
Veronika Mercier
Reading Time: 4 min
How Marketing Works for Luxury Brands & High-End Goods

How Marketing Works for Luxury Brands & High-End Goods

At a Glance Marketing luxury goods requires building emotional desire and aspirational identity rather than competing on quality...
Veronika Mercier
Reading Time: 9 min
hotel asset management

How to Become a Hotel Asset Manager: Role, Responsibilities & Career Outlook

In the fast-paced, high-stakes world of hospitality, few roles offer as much strategic influence and earning potential as hotel...
Veronika Mercier
Reading Time: 5 min
Women at a food truck

Everything Pop-Up Kitchens (And How to Start Your Own)

Pop-up restaurants have exploded in popularity in recent years, particularly since the pandemic reshaped the dining landscape. As...
Veronika Mercier
Reading Time: 7 min