Hospitality
Operational performance, guest expectations, and service strategy.
Employee engagement: The method behind hospitality success
Imagine a luxury hotel where front desk staff greet you warmly, housekeepers meticulously prepare your room, and servers delight...
EHL Graduate School
Reading Time: 4 min
Hotel brands: Who owns what?
Are you fascinated by the glitz and glamour of the hotel industry? Do you dream of a career where you could work anywhere from a...
EHL Insights
Reading Time: 11 min
The future of tech in hospitality
In prehistoric times, our technology was limited to tools made of stone and bone. In the 21st century, we live in an era of...
Dr. Tatyana Tsukanova
Reading Time: 6 min
How to Increase Hotel Revenue Strategically
Growing hotel revenue is crucial for staying competitive and relevant. It allows you to keep reinvesting so you can keep your...
Veronika Mercier
Reading Time: 9 min
In-house vs. external training: Which is right for your hotel?
How do you maintain peak performance amidst the rapid pace of the hotel industry? One crucial aspect of maintaining excellence...
Anne-Céline Depierraz
Reading Time: 7 min
How to foster continuous improvement in the hospitality industry
To thrive in the hospitality industry, businesses must continuously improve their offer to adapt to industry trends and guests'...
EHL Graduate School
Reading Time: 5 min
Women in Saudi Arabia: Making their mark in the hospitality industry
Saudi Arabia’s vision 2030 has placed a strong emphasis on women empowerment, making it a key reform plan and goal. Over the...
Kaushiki Khanijo
Reading Time: 8 min
Dr. Inversini on human-centered digital transformation
Welcome to a new Q&A feature where we shine the spotlight on our EHL research faculty and their current work. With a view to...
Beatrice Venturini
Reading Time: 5 min
Top 10 Hospitality Events of 2023
EHL Institutional Visibility asked its 200-strong faculty members what the most newsworthy event was in 2023. In no particular...
Andrew Brenner
Reading Time: 3 min
Exploring Dr. Blengini's sabbatical: Reigniting a passion for research
Welcome to the regular Q&A feature where we shine the spotlight on our EHL research faculty and their current work. With a view...
Andrew Brenner
Reading Time: 4 min