Technology & Systems

Hospitality / Technology & Systems

Hotel Mobile Check-In: Faster Guest Arrivals

The first ten minutes of a guest’s arrival define their entire stay. After navigating delayed...

Stephanie Clemo

Reading Time: 5 min

A chatbot in a phone and its analysis on a laptop

Technology & Systems

Hotel Chatbots Explained: Benefits, Challenges, and Best Practices

Hotel chatbots are revolutionizing the way hospitality businesses connect with guests. Generative AI is already able to craft...

Emma Näpänkangas

Reading Time: 7 min

A guest browses a digital room service menu

Technology & Systems

Psychological Insights into AI in Hospitality

AI in hospitality is reshaping the industry, but the real challenge isn’t just technical, it’s human. How guests and employees...

Dr Valentina Clergue

Reading Time: 4 min

Technology & Systems

Key Hospitality Technology Trends to Watch in 2025

The hospitality industry is undergoing a significant transformation due to advances in technology. Innovations in software,...

EHL Graduate School

Reading Time: 9 min

Technology & Systems

Decoding LinkedIn: Job Search and Digital Recruitment Strategies

Unlock LinkedIn's secrets to job search success and smarter hiring decisions. Dr. Sébastien Fernandez reveals how your profile...

Beatrice Venturini

Reading Time: 6 min

Technology & Systems

AI in hospitality: Personalizing and enhancing guest services

This article was written as part of HFTP Digital Horizons 360 Symposium in Palma de Mallorca and also appeared in the inaugural...

Bianca Lüthy

Reading Time: 3 min

Technology & Systems

Digital marketing trends in education: What you need to know

How is your education institution faring in the realm of digital marketing? Are you keeping up with the trends that shape the way...

Ana McFee

Reading Time: 8 min

Technology & Systems

The future of tech in hospitality

In prehistoric times, our technology was limited to tools made of stone and bone. In the 21st century, we live in an era of...

Dr. Tatyana Tsukanova

Reading Time: 6 min

Technology & Systems

Dr. Inversini on human-centered digital transformation

Welcome to a new Q&A feature where we shine the spotlight on our EHL research faculty and their current work. With a view to...

Beatrice Venturini

Reading Time: 5 min

Technology & Systems

Innovative teaching techniques used by learning facilitators

Have you ever wondered what separates an unforgettable educational experience from a forgettable one? What makes some classrooms...

Ashley Musseau

Reading Time: 6 min

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