Destination winning strategy: Competing on authentic experience
What can tourist destinations learn about the experience economy, where human engagement is leveraged specifically to create a...
Dr Meng-Mei Maggie Chen
Reading Time: 4 min
Luxury hotels and a ‘sense of place’: The challenge for hoteliers
In the final article in this three-part series exploring luxury hotels and a sense of place, Suzanne Godfrey, consultant and...
Dr Suzanne Godfrey
Reading Time: 8 min
Luxury hotels and a ‘sense of place’: The branding imperative
‘Sense of place’ has long been a buzz phrase. Linked to a range of disciplines from urban planning to sociology, nowadays it is...
Dr Suzanne Godfrey
Reading Time: 5 min
Exploring cultural diversity and sensitivity in luxury markets
In terms of breaking into new foreign markets, cultural sensitivity emerges as a pivotal factor in establishing trust and...
Dr Jie Yu Kerguignas
Reading Time: 4 min
Finance & real estate research: Dr. Mori discusses his latest work
Welcome to the regular Q&A feature where we shine the spotlight on our EHL research faculty and their current work. With a view...
Andrew Brenner
Reading Time: 4 min
Chinese tourism in Switzerland: How is Lucerne coping?
We conclude this three-part series on China by taking an in-depth look at how the economic downturn in China is affecting tourism...
Andrew Brenner
Reading Time: 6 min
What It Takes to Deliver a Luxury Customer Experience
The luxury sector is growing steadily and creating great opportunities for brands to enter the market or grow their audience. But...
Emanuel Henriques
Reading Time: 10 min
The Chinese economy today and the specter of a property crisis
“The problem is serious.” And when it’s the head economist at the International Monetary Fund who says so, eyebrows are indeed...
EHL Faculty
Reading Time: 4 min
Behind the scenes: How luxury hotels take care of their staff
“Staff shortages in the hospitality industry are a lurking issue that can drastically affect the quality of a business and the...
EHL Insights
Reading Time: 4 min
The Workforce Crunch in the Cruise Industry – How To Attract the Millennials
In the wake of the Covid 19 pandemic, talent management challenges have been propelled to the top of the agenda in many...
Dr Steffen Raub
Reading Time: 4 min