Hotel Profitability: Margins, Metrics & Strategies
Hotel profitability is a composite of revenue performance, cost structure, asset value, and operational efficiency, none of which...
EHL Insights
Reading Time: 9 min
Personalization in hotels: Stay relevant with customized services
Hoteliers are seeing their relevance diminishing almost by the day as customers increasingly turn to alternative (non-hotel)...
Dr Meng-Mei Maggie Chen
Reading Time: 5 min
Chinese Hotel Chains Expand Overseas
As more and more Chinese tourists go abroad on holiday, China’s budget hotel chains are expanding overseas to serve the country’s...
Stuart Pallister
Reading Time: 3 min
Inspiration, Innovation and Transformation in the Hospitality Industry
The good, the great and the – sometimes – downright innovative came together in Berlin this month to discuss the state of the...
EHL Insights
Reading Time: 2 min
The Sharing Economy: Opportunities for Hoteliers
Attend a hotel conference these days and the issue of the sharing economy is likely to raise its head, in particular competition...
Remy Rein
Reading Time: 3 min
Total Revenue Management: Beyond Number Crunching
Industry practitioners and revenue management (RM) educators are in agreement: there is a great shortage of well-qualified...
Dr Cindy Heo
Reading Time: 3 min
Consolidation: Let’s get Together
After a decade of intense global consolidation in many other industries, it is finally the turn of hotels. Hotel transaction...
EHL Insights
Reading Time: 4 min
Exploring Innovation and Entrepreneurship
Her ambition was to be an astronaut but she became a diplomat after holding senior executive roles at Microsoft and Expedia. So...
EHL Insights
Reading Time: 7 min
The geopolitics of hospitality
What roles do cooking and hospitality play in international relations? The Politics and Diplomacy of Cooking and Hospitality...
EHL Insights
Reading Time: 3 min
What will the hotel room of the future look like?
EHL's "Future of Hospitality" contest participants came up with many thought-provoking ideas. Our panel of experts had great...
EHL Insights
Reading Time: 2 min