Hotel Management Tips for Savvy Hoteliers
Running a hotel is no joke, especially nowadays. Expectations have changed over time, competition is more intense than ever...
EHL Insights
Reading Time: 9 min
Data Security in Hospitality: Risks and Best Practices
Information security is a pivotal aspect of many industries, not least the hospitality industry due to the nature of the data...
EHL Graduate School
Reading Time: 3 min
President of Worldwide Hotel Operations, Four Seasons Hotels
Ask hoteliers what their priority is and, publicly, most are likely to come up with a stock phrase like ‘delighting guests’,...
Stuart Pallister
Reading Time: 4 min
Strategic management accounting: Key for hotel managers?
While hotels have long used traditional management accounting practices, their use of contemporary strategic management...
Dr Michael J. Turner
Reading Time: 3 min
8 key terms every hospitality professional should know
Like any trade, hospitality has its own jargon which is widely used by people that work in the industry. In order to better...
Daniel Ciapponi
Reading Time: 3 min
Hotel Owners: What Role do They Play in Decision-Making?
Hotel owners increasingly contract hotel management companies to operate their properties. While extensive research has examined...
Dr Demian Hodari
Reading Time: 3 min
Top 15 Scary Hotels Around the World
Hotels are usually places to unwind, rest, and enjoy a sense of calm. Yet, some properties capture a very different kind of...
Samuel Wich
Reading Time: 8 min
Revenue Management: What to Expect in the Next 24 Months
EHL senior lecturer Scott Dahl, who had some 15 years’ experience in revenue management leadership roles, says four major themes...
Scott Dahl
Reading Time: 3 min
Importance of Teamwork in Hospitality Industry: at Plaza Athénée Paris
How does one of the top restaurants in the world approach teamwork in service? Two EHL lecturers have just spent several days at ...
Stuart Pallister
Reading Time: 3 min
3 reasons hospitality managers can't be replaced by robots
Advances in technology disrupt industries. While much of the focus on new technology is how it's created new gig economy jobs for...
EHL Insights
Reading Time: 1 min