Luxury
Craft, meaning, and consistency -elevating experiences through service.
How Halal Tourism is Reshaping the Global Tourism Industry
Spending by Muslim travelers is expected to rise to US$220 billion by 2020, with the number of Muslim tourists growing to 156...
EHL Insights
Reading Time: 2 min
Millennials Travel Trends: How Should Hospitality Adapt?
Go to a hospitality conference or forum these days and the topic of millennials travel trends is likely to crop up. At the heart...
Stuart Pallister
Reading Time: 3 min
Hospitality in the air
Have you ever wondered what flying Business class might feel like? What about First? We know we have, and while it is sometimes...
Maria Matskevich
Reading Time: 3 min
RESEARCH SUMMARY - The Swiss Tourist Satisfaction and Happiness Index
Switzerland has traditionally been one of the world’s best tourist destinations largely because of its service excellence in...
Millennials set to reshape the luxury industry through innovation
With the ever-growing influence of Millennials on the hotel industry, luxury hotel groups have started to consider them as the...
Dr Carlos Martin-Rios
Reading Time: 4 min
Creating a wow hospitality experience into your luxury hotel
What defines a hospitality experience in a luxury hotel? It’s a concept that’s hard to define, a confluence of elements that...
Dr Suzanne Godfrey
Reading Time: 7 min
Switzerland: A hospitality hotspot?
Upon entering the words “Switzerland” and “Hospitality” into the Google search bar, you will be presented with a list of...
Emilie Suter
Reading Time: 1 min
Understanding the luxury world: Tesla and Burberry’s marketing models
Luxury plays an important role at EHL, as it is not only fully embedded in most of our Bachelor courses but also core to the...
Lina Zouhair
Reading Time: 2 min
Private Aviation: Market Trends & Cabin Experience Strategy
In today's luxury landscape, exclusivity alone is no longer enough. High-value travelers increasingly seek seamless, personalized...
Abigail Ward
Reading Time: 12 min
How luxury hotels cater to the unique customer experience?
When you think of luxury hotels, what comes to mind? Is it a mountain of soft pillows and ultra-high thread count sheets, a...
EHL Insights
Reading Time: 3 min