Millennials Travel Trends: How Should Hospitality Adapt?
Go to a hospitality conference or forum these days and the topic of millennials travel trends is likely to crop up. At the heart...
Stuart Pallister
Reading Time: 3 min
Hospitality in the air
Have you ever wondered what flying Business class might feel like? What about First? We know we have, and while it is sometimes...
Maria Matskevich
Reading Time: 3 min
RESEARCH SUMMARY - The Swiss Tourist Satisfaction and Happiness Index
Switzerland has traditionally been one of the world’s best tourist destinations largely because of its service excellence in...
Millennials set to reshape the luxury industry through innovation
With the ever-growing influence of Millennials on the hotel industry, luxury hotel groups have started to consider them as the...
Dr Carlos Martin-Rios
Reading Time: 4 min
Creating a wow hospitality experience into your luxury hotel
What defines a hospitality experience in a luxury hotel? It’s a concept that’s hard to define, a confluence of elements that...
Dr Suzanne Godfrey
Reading Time: 7 min
Switzerland: A hospitality hotspot?
Upon entering the words “Switzerland” and “Hospitality” into the Google search bar, you will be presented with a list of...
Emilie Suter
Reading Time: 1 min
Understanding the luxury world: Tesla and Burberry’s marketing models
Luxury plays an important role at EHL, as it is not only fully embedded in most of our Bachelor courses but also core to the...
Lina Zouhair
Reading Time: 2 min
How luxury hotels cater to the unique customer experience?
When you think of luxury hotels, what comes to mind? Is it a mountain of soft pillows and ultra-high thread count sheets, a...
EHL Insights
Reading Time: 3 min
How Food and Fashion Ended Up at the Same Table
Things you wouldn’t think go together sometimes go together remarkably well. It could be unlikely food pairings, or unexpected...
Lina Zouhair
Reading Time: 8 min
The 5 C’s: A new definition of luxury travel
As global wealth expands, and new inbound and outbound markets continue to emerge, the luxury travel industry faces disruption...
EHL Insights
Reading Time: 2 min