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Hotel Management

Sustainable tourism
Hotel Management

Sustainable Tourism: Why Should Hotels Lead in This Effort?

The tourism industry has one of the highest growth rates out of all industries in the world, accounting for 10.4% of global GDP...
Lisa Xie
Reading Time: 5 min
Hotel management tips
Hotel Management

Hotel Management Tips for Savvy Hoteliers

Running a hotel is no joke, especially nowadays. Expectations have changed over time, competition is more intense than ever...
EHL Insights
Reading Time: 9 min
Connecting employees and hotel guests
Hotel Management

President of Worldwide Hotel Operations, Four Seasons Hotels

Ask hoteliers what their priority is and, publicly, most are likely to come up with a stock phrase like ‘delighting guests’,...
Stuart Pallister
Reading Time: 4 min
Strategic Management Accounting
Hotel Management

Strategic management accounting: Key for hotel managers?

While hotels have long used traditional management accounting practices, their use of contemporary strategic management...
Dr Michael J. Turner
Reading Time: 3 min
8 key terms every hospitality professional should know
Hotel Management

8 key terms every hospitality professional should know

Like any trade, hospitality has its own jargon which is widely used by people that work in the industry. In order to better...
Daniel Ciapponi
Reading Time: 3 min
Hotel Owners: What Role do They Play in Decision-Making?
Hotel Management

Hotel Owners: What Role do They Play in Decision-Making?

Hotel owners increasingly contract hotel management companies to operate their properties. While extensive research has examined...
Dr Demian Hodari
Reading Time: 3 min
The Value of Teamwork in Service: Insights from the Plaza Athénée in Paris
Hotel Management

Importance of Teamwork in Hospitality Industry: at Plaza Athénée Paris

How does one of the top restaurants in the world approach teamwork in service? Two EHL lecturers have just spent several days at ...
Stuart Pallister
Reading Time: 3 min
3 reasons hospitality managers can't be replaced by robots
Hotel Management

3 reasons hospitality managers can't be replaced by robots

Advances in technology disrupt industries. While much of the focus on new technology is how it's created new gig economy jobs for...
EHL Insights
Reading Time: 1 min
Big Data and Quantitative Skills Training In Hospitality
Hotel Management

The Need for Big Data and Quantitative Skills Training In Hospitality

The hospitality industry is becoming increasingly complex, with financial engineering, corporate governance, and strategic...
Dr Giuliano Bianchi
Reading Time: 2 min
Going plastic-free in hotels and on planes
Hotel Management

Going Plastic-Free: Hotels and Airlines Reducing Plastic Use

From plastic straws to the complete elimination of single-use plastics, more and more in the hospitality industry are opting to...
EHL Insights
Reading Time: 6 min
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