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Hotel Management

General managers: Bridging the gap between hotel owners and operators

In the final article in a three-part series on the evolving relationship between hotel owners and operators, EHL professor Demian...
Dr Demian Hodari
Reading Time: 3 min

It's the destination not the hotel!

Hotel school students and even professors often forget that tourists, whether travelling for business or leisure, are drawn to...
Daniel Ciapponi
Reading Time: 3 min

Recipes for success: Why are restaurants important for hotels?

Restaurants are a key success factor for hotels; thus getting the right concept for a given property is crucial. Jan Smeets,...
EHL Insights
Reading Time: 3 min

The Best Hospitality Blogs For Industry Professionals

Blogs are a great way to get a more personal, behind-the-scenes look at the hospitality sector, whether you’re a seasoned...
EHL Insights
Reading Time: 9 min

The Future of Hotel Management: "The humble waiter is passé"

Michael Hartmann, Managing Director of EHL Swiss School of Tourism and Hospitality (SSTH), talks exclusively about the future of...
EHL Insights
Reading Time: 4 min

What are some hidden facts about the hotel industry that may surprise you?

Today’s hotel sector has evolved into a web of complex structures that are little understood by the general public. Do the...
Daniel Ciapponi
Reading Time: 2 min

How Practice Builds Soft Skills in Hospitality

In any trade or area of knowledge, there are two kinds of skills--hard skills and soft skills. Hard skills are usually technical...
Frank Giannotti
Reading Time: 3 min

Pitfalls of Vertical Integration in Airline and Hotel Partnerships

Vertical integration has long been a part of the travel industry, with airlines and hotels often choosing ownership-based...
Bianca Lüthy
Reading Time: 12 min

TUI is one of the world's biggest hoteliers!

In conversations about major hotel groups, how often have you heard mentioned the names of the big tour operators like TUI? ...
EHL Insights
Reading Time: 3 min

Why Do People Use Airbnb?

When Airbnb launched in 2008 as a way to rent out spare rooms, few expected it to become one of the most disruptive forces in...
EHL Insights
Reading Time: 7 min