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Hotel Management

4 Lessons the Hotel Industry Can Learn from The Digital Giants

2017 marked the 10thanniversary ofAirbnb's creation and the digital giant celebrated its rapid expansion by releasing its...
Dr Meng-Mei Maggie Chen
Reading Time: 5 min

Four Seasons: Connecting People in The Hospitality Industry

About half a century ago, socio-economists already argued that connectivity, network, and communities would contribute to a...
Dr Stéphanie Pougnet
Reading Time: 5 min

Six criteria for choosing a hospitality management school

You have decided that you would like to study hospitality management. Now, how will you go about selecting the right school? ...
EHL Insights
Reading Time: 2 min

Succession Planning in Family-Owned Hotels

Succession planning plays an important role for any entrepreneur and has become a central strategic component for company owners...
Dr Jean-Philippe Weisskopf
Reading Time: 5 min

Hotel Concept Handbook: Developing a Compelling Hotel Concept

The hospitality industry is anything but dull. Each year brings with it a bounty of exciting destinations, revolutionary new...
Youri Sawerschel
Reading Time: 3 min

All About Communal Spaces in Hotels

In a hotel context, communal spaces refer to shared areas where guests can gather, interact, and simply coexist. This includes...
Samuel Wich
Reading Time: 6 min

Negotiation-Based Pricing: The Future of Direct Bookings for Hotels?

Looking back on the history of hotel pricing strategies, nothing really stands out until the early 80s. Before the deregulation...
EHL Insights
Reading Time: 5 min

How Frugal Can Hotels Be?

When speaking of innovation in the hospitality industry, we often hear about new technologies and processes capable of breaking...
EHL Faculty
Reading Time: 3 min

The data journey in a hotel

Data scientists are becoming increasingly popular and necessary as industries realize the need to manage data points and...
Kristina S. Park
Reading Time: 9 min

3 Things Entrepreneurs and Business Owners Can Learn From Hospitality

#1 - Hire the right people and treat them appropriately Whenever an employee is in contact with a customer, this presents an...
Samuel Wich
Reading Time: 3 min