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Hotel Management

Frugal Innovation in Hospitality: Insights From Navi Radjou

How can we, as an industry, do more with less? That’s a challenge more and more companies are facing nowadays. It’s also a...
Stuart Pallister
Reading Time: 3 min

Hotel Booking Sites Under Scrutiny: Implications for Hotels

At the end of June, the UK’s Competition and Markets Authority (CMA) launched a crackdown on a number of hotel booking sites due...
Stuart Pallister
Reading Time: 2 min

The Origins Of The Hospitality Industry And What Lies Ahead

A brief history of the hospitality industry Away from home, surrounded by strangers and yet you feel welcome. The original idea...
Samuel Wich
Reading Time: 2 min

Pet Hotels: The Ultimate ‘Niche’?

Globally, pet care represents a huge market that’s worth some 180 billion USD. So even though the panel discussion at the Window...
Stuart Pallister
Reading Time: 2 min

Facilities Management in Offices and Hotels

The management of office facilities has been undergoing a revolution of sorts, thanks to disruptors such as the private social...
Remy Rein
Reading Time: 3 min

What’s the Value of Hotel Loyalty Programs?

While hoteliers grapple with how to win over that ‘notoriously disloyal’ generation, the millennials, what’s the value of hotel...
Stuart Pallister
Reading Time: 3 min

Hotel Industry Growth: Industry Experts Share Their Outlook

According to hospitality investors and top executives, there is plenty of optimism despite some ‘clouds on the horizon’. We...
Stuart Pallister
Reading Time: 3 min

The Future Business Model of Hospitality Brands

The fundamentals for the hospitality industry all point to growth. According to the UN’s World Tourism Organization (UNWTO),...
David Samson
Reading Time: 3 min

The new club culture: What hoteliers should know?

History rewrites itself. Shoulder pads, customised denim jackets, pegged jeans – all these trends have returned since the 80s....
EHL Insights
Reading Time: 4 min

Hotel Direct Booking Strategies That Actually Work

For small to mid-sized hotels, direct bookings are a game-changer. By bypassing third-party platforms like OTAs, hotels can save...
Abigail Ward
Reading Time: 7 min