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Hotel Management

Art in hospitality spaces
Hotel Management

How works of art impact hospitality spaces

A look into the role of art in hospitality spaces and its beneficial impact on customers, employees and company identity. The...
Dr Nicole Hinrichs
Reading Time: 4 min
Are better feasibility studies actually feasible?
Hotel Management

Hotel development: are better feasibility studies actually feasible?

Hotel development is a complex and expensive process involving multiple stakeholders with unique and often conflicting...
Dr Demian Hodari
Reading Time: 5 min
cleaning hotel
Hotel Management

The impact of cleaning protocols on the hospitality industry

Big hotel names such as Hilton, Marriott, Accor and Kempinsky have issued new initiatives concerning hotel cleaning and hygiene....
Pierre Verbeke
Reading Time: 2 min
Hotel hygiene equipment
Hotel Management

Hotel Hygiene: Standards, Practices & Guest Expectations

Hotel hygiene has always been fundamental to guest satisfaction, but recent years have brought this topic into sharper focus than...
EHL Insights
Reading Time: 7 min
Hotels and retail companies are finally realizing that they have a lot in common. It’s time for hotels to harness that potential.
Hotel Management

Retail and Hospitality convergence

What Is Hospitality Retail Management? The field of hospitality retail management offers managers an opportunity to enhance a...
Youri Sawerschel
Reading Time: 2 min
Hotel reopening strategies
Hotel Management

Hotel Reopening Strategy: Key Considerations

Reopening a hotel after prolonged closure can be incredibly challenging. Whether the shutdown was due to global disruption,...
Kimberly Yoong
Reading Time: 4 min
5 language skills critical for communication with customers
Hotel Management

5 language skills critical for communication with customers

Some skills are learned on the job, others in hospitality classwork, and others from a general educational background. Language...
Renata Willi
Reading Time: 2 min
Six Actions Taken by Chinese Hoteliers as Immediate Remedies for the Coronavirus Crisis
Hotel Management

6 Actions Taken by Chinese Hoteliers following the Coronavirus Crisis

“Cities in China are carefully easing strict prevention measures and access restrictions based on advancements in local public...
EHL Insights
Reading Time: 5 min
4 Principles of Psychology You Can Use to Improve Your Hospitality Skills
Hotel Management

Psychology can be used to improve your hospitality skills

Psychology offers much more than help solving personal problems. In the hospitality industry, psychology can play an integral...
Frank Giannotti
Reading Time: 4 min
How Hospitality and Retail can Survive the Coronavirus Shutdown
Hotel Management

How Hospitality and Retail can Survive the Coronavirus Shutdown

Policy makers around the world have enforced an unprecedented shutdown of public life to slow down the spread of the coronavirus....
Dr René-Ojas Woltering
Reading Time: 4 min
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