Hotel GDPR Compliance: Why It Matters
Since the General Data Protection Regulation (GDPR) came into force across the EU on 25 May 2018, it has reshaped how personal...
Stuart Pallister
Reading Time: 2 min
4 Reputation Management Challenges Every Hotel Manager Faces
Today, hotels are greatly dependent on a limited number of reservation platforms. A significant feature of these platforms is...
Dr Carlos Martin-Rios
Reading Time: 4 min
Facilities Management in Offices and Hotels
The management of office facilities has been undergoing a revolution of sorts, thanks to disruptors such as the private social...
Remy Rein
Reading Time: 3 min
Meet Tomás Feier, Managing Director, Disneyland Hotel (France)
Tomás Feier offers key advice for starting a career in luxury hospitality, based on his own career path. Stay curious and try...
Anne-Laure Hecquet
Reading Time: 3 min
What’s the Value of Hotel Loyalty Programs?
While hoteliers grapple with how to win over that ‘notoriously disloyal’ generation, the millennials, what’s the value of hotel...
Stuart Pallister
Reading Time: 3 min
Hotel Industry Growth: Industry Experts Share Their Outlook
According to hospitality investors and top executives, there is plenty of optimism despite some ‘clouds on the horizon’. We...
Stuart Pallister
Reading Time: 3 min
The Impact of Terror on Europe’s Hotels
How have hotel markets in Europe reacted to terror attacks over the past three years? Tragically, Europe has endured multiple...
Thomas Emanuel
Reading Time: 2 min
Hospitality Research: Airbnb's Impact on Hotels
Since the entry of Airbnb into the hospitality industry in 2008, media attention has largely focused on the disruptive nature of...
Dr. Inès Blal
Reading Time: 2 min
Revenue Management: Using Data Integration
As the practice of revenue management (RM) continues to evolve, industry professionals should increasingly look to use their RM...
Dr Cindy Heo
Reading Time: 3 min
The Future Business Model of Hospitality Brands
The fundamentals for the hospitality industry all point to growth. According to the UN’s World Tourism Organization (UNWTO),...
David Samson
Reading Time: 3 min