What is a medical spa?
Medical spas, sometimes referred to as medi-spas or medspas, seek to combine some medical procedures normally performed in a...
Marcel Butchey
Reading Time: 3 min
Affective Hospitality
The EHL Swiss School of Tourism and Hospitality Passugg in Switzerland is breaking new ground to train a new generation of hotel...
EHL Insights
Reading Time: 2 min
4 new types of tourism
Traveling is one of the most effective ways of exploring a place, culture or a destination. There are various types of tourism...
Daniel Ciapponi
Reading Time: 2 min
Wellness Business: Trends and New Frontiers
In today’s economy, consumers seem to be on the lookout for comprehensive experiences with a high feel-good factor. Offering the...
EHL Insights
Reading Time: 4 min
Sustainability in Luxury Hotels: The Inspira Santa Marta, Lisbon
Set in an 18th-century building in Lisbon’s old town, the Inspira Santa Marta has been named Best Luxury Eco/Green Hotel of the...
Samrah AlShawi
Reading Time: 4 min
Sustainable Business Model: What Every Leader Should Ask Themselves
Corporate Social Responsibility (CSR) and sustainability have become increasingly important issues for a wide range of...
Dr Carlos Martin-Rios
Reading Time: 5 min
Challenges in service industry: new dimensions of service excellence
The service industry is a unique powerhouse, which has seen constant growth over the past 20 years, with hospitality contributing...
Dr Achim Schmitt
Reading Time: 3 min
Is Service Excellence the New Marketing Excellence Definition?
While hospitality brands once relied on emotive visuals, catchy slogans, and mass media advertising to influence consumer...
EHL Graduate School
Reading Time: 6 min
Adventure Tourism: Catering to the Thrill-Seeker Traveler
Through the ages, mankind has been pushing the limits of exploration: we have conquered lands, we have discovered the wonders of...
EHL Insights
Reading Time: 3 min
Sustainability and Water Efficiency: Lessons From Down Under
Sustainability, in terms of energy and water conversation, is becoming an increasingly important issue for hoteliers. As we have...
EHL Insights
Reading Time: 2 min