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Experience Economy

Designing moments that earn loyalty - experience design, wellbeing, and value. 

Medical spas target an ageing population

There’s no question that the world is getting older, which is good news for medical spas. Indeed, a major part of most medical...
Marcel Butchey
Reading Time: 4 min

Best Spas in Switzerland: Top Categories

Switzerland has long been associated with wellness, but not all spas serve the same purpose or offer the same kind of experience.
EHL Insights
Reading Time: 10 min

Designing Attractive Food Tourism Experiences

As it’s not dependent on the natural attributes of a destination such as sun, sea and sand, food tourism can be an important tool...
Dr Barry O'Mahony
Reading Time: 3 min

Raw Food Kitchen: The Influence of Nutrition on Our Health

More and more people suffer from intolerances or adjust their diet for health reasons. The EHL SSTH students of the Major...
Alfred Zuberbuehler
Reading Time: 2 min

Best medical spas around the world

The spa industry is in a state of unstoppable growth In 2017, there were over 149,000 spas, earning $93.6 billion in revenues and...
Marcel Butchey
Reading Time: 3 min

Elysium: A digital, emotional & multisensory training restaurant

The guests in the "Elysium" experience the gastronomy of the future with all their senses. An article published in the Reimagine...
Alfred Zuberbuehler
Reading Time: 3 min

From Service Economy to Emotion Economy

A pure service orientation of the hospitality employees lies in the past, new emotional competences are in demand in order to...
Michael Hartmann
Reading Time: 2 min

Rapid Med Spa industry growth is a pandemic-fuelled phenomena

During the EHL Swiss School of Tourism and Hospitality (EHL SSTH) event: Swiss Medical Spa & Hospitality Think Tank, leading...
EHL Insights
Reading Time: 2 min

Customers expectations and perceptions of service quality

Customers expectations and perceptions can be influenced It has been established that beliefs and emotional dispositions...
Frank Giannotti
Reading Time: 2 min

What is Ayurveda and its healing benefits

Ayurvedic medicine has a rich history. Originally shared as an oral tradition, Ayurveda was recorded more than 5,000 years ago in...
EHL Insights
Reading Time: 2 min