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Dr Achim Schmitt
Full Professor and Dean of EHL Graduate School
Experience Economy
It’s time to embed human-centric principles in all organizations
For too long, the vast majority of humanity has been left out of the business equation, says the Dean of EHL Hospitality Business...
Dr Achim Schmitt
Reading Time: 4 min
Professional Development
The right leadership mindset and competencies from EHL Graduate School
Interview with Dr Achim Schmitt, Full Professor and Associate Dean of EHL Graduate School. Here he explains the human-centric...
Dr Achim Schmitt
Reading Time: 6 min
Experience Economy
Industry 4.0: Why human-centric management is key
By putting the interpersonal and human component at the center of our activities, we will be equipped to transition into the...
Dr Achim Schmitt
Reading Time: 3 min
Hospitality
Redefining The Value Chain: Lessons from Thomas Cook’s Demise
Thomas Cook: An Industry Perspective On September 23rd, 2019, Thomas Cook – one of the world’s oldest travel companies – declared...
Dr Achim Schmitt
Reading Time: 3 min
Hospitality
Las Vegas: Reinventing the Sin in The City
Venture – or zip line - down the Vegas strip and behold the bustle surrounding its extravagant attractions. As the destination...
Dr Achim Schmitt
Reading Time: 3 min
Experience Economy
Challenges in service industry: new dimensions of service excellence
The service industry is a unique powerhouse, which has seen constant growth over the past 20 years, with hospitality contributing...
Dr Achim Schmitt
Reading Time: 3 min
Hospitality
On the Rise: Hospitality in Latin America
The hospitality industry has shown great dynamism in Latin America over the past five years and that trend looks set to continue...
Dr Achim Schmitt
Reading Time: 3 min