Hospitality
Operational performance, guest expectations, and service strategy.
Hospitality Industry After Covid-19: How to Survive?
The sudden outbreak of Covid-19 (unofficially called Coronavirus) crisis swept through Chinese Lunar New Year like a hurricane,...
Avik Bhattacharya
Reading Time: 4 min
Innovation Challenges in Hospitality
Learn about today’s biggest innovation challenges for hoteliers, from data to technology and sustainability. As technology,...
Jochen de Peuter-Rutten
Reading Time: 3 min
Hotel Revenue Management: Strategies for the Future
Last December, over a 100 industry experts and scholars attended the 3rd Revenue Management & Pricing in Services Conference...
EHL Faculty
Reading Time: 2 min
COVID-19: Impact on Switzerland's Tourism and Hotel Industry
Forecasting the Effects of Coronavirus on Switzerland's Hotel and Tourism Industry A novel coronavirus (formally known as...
Dr Giuliano Bianchi
Reading Time: 4 min
REPORT: Millennials in the Workforce
Best practices in talent management strategy How is today's workplace evolving and how are employers from global companies...
EHL Insights
Reading Time: 2 min
INTERVIEW: Global Expansion for Hotel Brands
In an increasingly globalized world where travel has become faster, cheaper, and more convenient, the hospitality industry has...
Kimberly Yoong
Reading Time: 2 min
EHL Success Stories: Frédéric Rochaix, Founder of API Swiss Cider
For the 6th edition of EHL Success Stories, we welcomed 8 of our Alumni to share their success. The topic this year was...
EHL Insights
Reading Time: 1 min
Ecosystems Strategy in the Age of Digitization
The transformation of the hospitality industry is relentlessly progressing. In the past 20 years the hospitality landscape has...
Dr Nicole Hinrichs
Reading Time: 3 min
Cadesio: Chocolate to Change the World
9 chocolates: Hanami, Muditā, Nadi, Córe, Iride, Mesa, Gea, Santiago, Ventu. Each with a unique name and story, an innovative mix...
EHL Insights
Reading Time: 2 min
Redefining The Value Chain: Lessons from Thomas Cook’s Demise
Thomas Cook: An Industry Perspective On September 23rd, 2019, Thomas Cook – one of the world’s oldest travel companies – declared...
Dr Achim Schmitt
Reading Time: 3 min