Hospitality
Operational performance, guest expectations, and service strategy.
Human Trafficking and the Hotel Industry: How to Prevent It
The EHL Women in Leadership (WIL) Expert Series had the privilege to welcome Prof. Dr. Maureen Brookes of the Oxford School of...
Dr Sowon Kim
Reading Time: 3 min
EHL Success Stories: Patile Minassian, founder of Aokas
For the 6th edition of EHL Success Stories, we welcomed 8 of our Alumni to share their success. The topic this year was...
EHL Insights
Reading Time: 2 min
Developing Hybrid Skills: How Tech and AI are Reshaping the Hospitality Job Market
Change has never been as rapid as today. The constant evolution in technology, at an ever-increasing pace, is changing our world...
EHL Insights
Reading Time: 4 min
The Value of Forecasting Models For Swiss Hotels
Researchers at Ecole hôteliere de Lausanne in Switzerland are developing a forecasting model to predict guest stays at Swiss...
Stuart Pallister
Reading Time: 2 min
General managers: Bridging the gap between hotel owners and operators
In the final article in a three-part series on the evolving relationship between hotel owners and operators, EHL professor Demian...
Dr Demian Hodari
Reading Time: 3 min
What makes these 9 Hotels in Europe so unique?
Experiential stay is increasing day by day among the youth and adults with so many quirky and peculiar hotels all around the...
EHL Insights
Reading Time: 3 min
It's the destination not the hotel!
Hotel school students and even professors often forget that tourists, whether travelling for business or leisure, are drawn to...
Daniel Ciapponi
Reading Time: 3 min
A look into the future: Hospitality management studies after COVID-19
The outbreak of the COVID-19 pandemic was unexpected and has affected the whole world at its core. In addition to the health...
Michael Hartmann
Reading Time: 2 min
Hotel chains want to be more like Airbnb
Although Airbnb has been around for a little over a decade, it is only in the last 4 to 5 years that the accommodation rental...
EHL Insights
Reading Time: 3 min
Recipes for success: Why are restaurants important for hotels?
Restaurants are a key success factor for hotels; thus getting the right concept for a given property is crucial. Jan Smeets,...
EHL Insights
Reading Time: 3 min