Alumni Story: Samuel Friedman
The School Hotel of SSTH was a beautiful home for me for three years, until I was allowed to finish my HF study to the Hotelier...
EHL Insights
Reading Time: 1 min
The Future of Hotel Management: "The humble waiter is passé"
Michael Hartmann, Managing Director of EHL Swiss School of Tourism and Hospitality (SSTH), talks exclusively about the future of...
EHL Insights
Reading Time: 4 min
5 customer service skills to help you love your job
Working in customer service is dynamic, fast-paced, and exciting. Everyone knows, however, that you will inevitably encounter...
Martin Jeffrey
Reading Time: 1 min
Is Google taking over the online travel market?
Where do most travellers begin planning their trips – on Expedia, Booking.com, or maybe a metasearch site like Kayak or Trivago?
EHL Insights
Reading Time: 3 min
Hotels want to keep you fit
The trend towards fitness and healthy eating has permeated society and the big hotel chains have taken notice and are adapting...
EHL Insights
Reading Time: 3 min
What are some hidden facts about the hotel industry that may surprise you?
Today’s hotel sector has evolved into a web of complex structures that are little understood by the general public. Do the...
Daniel Ciapponi
Reading Time: 2 min
Alumni Story: Maksim Ryshkov
There are many recipes to be happy, but mine is very simple: it only takes three basic ingredients: Health, positive thinking...
EHL Insights
Reading Time: 2 min
Intercultural skills is gaining in importance in all industries
Social interactions and soft skills are increasingly gaining value In a globalized and fast-moving world characterized by digital...
Michael Büchi
Reading Time: 2 min
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Alumni Story: Pankaj Vig
Please briefly describe your career after your graduation at SSTH I started my chef career with the Peabody hotel group in...
EHL Insights
Reading Time: 2 min
How Practice Builds Soft Skills in Hospitality
In any trade or area of knowledge, there are two kinds of skills--hard skills and soft skills. Hard skills are usually technical...
Frank Giannotti
Reading Time: 3 min