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Hospitality

Operational performance, guest expectations, and service strategy. 

How to calculate and monitor your Break-Even Point

As hotels begin to re-open, it is crucial that they’re mindful of their Break-Even Point (BEP) to understand their cost levels...
Global Asset Solutions
Reading Time: 5 min

What is MICE? (Meetings, incentives, conferences & exhibitions)

Putting the nice into MICE Nothing to do with pest control, everything to do with business-minded travel. Put simply, MICE stands...
EHL Insights
Reading Time: 2 min

6 Hospitality trends for rebuilding consumer trust as hotels reopen

After what has been a dire time for hotels around the world, the industry is slowly rekindling its operations as lockdown is...
Jens-Henning Peters
Reading Time: 4 min

The link between corporate debt and earnings manipulation

An insightful overview of an unexpected consequence of financial leverage. Among the many COVID-19-related uncertainties,...
Dr Cédric Poretti
Reading Time: 4 min

Hospitality's role in driving sustainability and community projects

As one of the world’s largest industries, it’s up to travel and tourism to lead the way toward a carbon-smart, sustainable future...
Natacha Reymond
Reading Time: 2 min

This summer's ‘Must Reads’ chosen by EHL’s Rooms and Revenue Management

Continuing our summer reading list theme, EHL's Rooms and Revenue Management teams have drawn up a shortlist of essential titles...
Beatrice Venturini
Reading Time: 1 min

How works of art impact hospitality spaces

A look into the role of art in hospitality spaces and its beneficial impact on customers, employees and company identity. The...
Dr Nicole Hinrichs
Reading Time: 4 min

Hotel development: are better feasibility studies actually feasible?

Hotel development is a complex and expensive process involving multiple stakeholders with unique and often conflicting...
Dr Demian Hodari
Reading Time: 5 min

Why is Commercial Real Estate underrated in public discourse?

Excerpts from our recent research paper: Das, P., Füss, R.; Hanle, B. & Russ, I. “The Cross-Over Effect of Irrational Sentiments...
EHL Insights
Reading Time: 4 min

The impact of cleaning protocols on the hospitality industry

Big hotel names such as Hilton, Marriott, Accor and Kempinsky have issued new initiatives concerning hotel cleaning and hygiene....
Pierre Verbeke
Reading Time: 2 min