Hospitality
Operational performance, guest expectations, and service strategy.
From lockdown staycation to sustainable tourism: accelerating change
During the current public health crisis, we have grown perhaps a little too familiar with our own four walls. COVID-19 and the...
EHL Insights
Reading Time: 4 min
Entertainment and Recreation in the Hospitality Industry
The hospitality industry is vast, spanning everything from boutique city hotels to sprawling beach resorts. Despite their...
Philippa Golding
Reading Time: 9 min
Economic theories on COVID-19’s impact on hospitality and tourism
A look at the numerous economic factors that determine the degree of damage the pandemic has wreaked on the hospitality and...
EHL Faculty
Reading Time: 5 min
Hotel Hygiene: Standards, Practices & Guest Expectations
Hotel hygiene has always been fundamental to guest satisfaction, but recent years have brought this topic into sharper focus than...
EHL Insights
Reading Time: 7 min
Flying Post-Covid-19 Air Travel: What You Need to Know
The COVID-19 pandemic is changing the globe, including how we travel. Be prepared for the new normal when it comes to airline...
EHL Insights
Reading Time: 4 min
Revenue Management in recovery: 7 trends to track
Our industry is currently at a standstill. There is no previous precedent, no historical data to refer to. When Revenue...
Global Asset Solutions
Reading Time: 5 min
Hospitality sector: Building resilience in uncertain times
5 practical tips on how to build a strong operational infrastructure to cope with the unexpected. Hurricane Katrina, 9/11,...
EHL Insights
Reading Time: 4 min
Changes in the industry: EHL Hospitality talents share their views
EHL CEO, Michel Rochat, quizzes this year’s group of bright sparks from the EHL Talent Academy on their thoughts and previsions...
Beatrice Venturini
Reading Time: 4 min
Optimizing Market Analysis for Hotel Industry Resilience
In today’s increasingly uncertain world, market analysis for hotel industry success offers a structured approach to understanding...
EHL Insights
Reading Time: 5 min
Retail and Hospitality convergence
What Is Hospitality Retail Management? The field of hospitality retail management offers managers an opportunity to enhance a...
Youri Sawerschel
Reading Time: 2 min