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Hospitality

Operational performance, guest expectations, and service strategy. 

From lockdown staycation to sustainable tourism: accelerating change

During the current public health crisis, we have grown perhaps a little too familiar with our own four walls. COVID-19 and the...
EHL Insights
Reading Time: 4 min

Entertainment and Recreation in the Hospitality Industry

The hospitality industry is vast, spanning everything from boutique city hotels to sprawling beach resorts. Despite their...
Philippa Golding
Reading Time: 9 min

Economic theories on COVID-19’s impact on hospitality and tourism

A look at the numerous economic factors that determine the degree of damage the pandemic has wreaked on the hospitality and...
EHL Faculty
Reading Time: 5 min

Hotel Hygiene: Standards, Practices & Guest Expectations

Hotel hygiene has always been fundamental to guest satisfaction, but recent years have brought this topic into sharper focus than...
EHL Insights
Reading Time: 7 min

Flying Post-Covid-19 Air Travel: What You Need to Know

The COVID-19 pandemic is changing the globe, including how we travel. Be prepared for the new normal when it comes to airline...
EHL Insights
Reading Time: 4 min

Revenue Management in recovery: 7 trends to track

Our industry is currently at a standstill. There is no previous precedent, no historical data to refer to. When Revenue...
Global Asset Solutions
Reading Time: 5 min

Hospitality sector: Building resilience in uncertain times

5 practical tips on how to build a strong operational infrastructure to cope with the unexpected. Hurricane Katrina, 9/11,...
EHL Insights
Reading Time: 4 min

Changes in the industry: EHL Hospitality talents share their views

EHL CEO, Michel Rochat, quizzes this year’s group of bright sparks from the EHL Talent Academy on their thoughts and previsions...
Beatrice Venturini
Reading Time: 4 min

Optimizing Market Analysis for Hotel Industry Resilience

In today’s increasingly uncertain world, market analysis for hotel industry success offers a structured approach to understanding...
EHL Insights
Reading Time: 5 min

Retail and Hospitality convergence

What Is Hospitality Retail Management? The field of hospitality retail management offers managers an opportunity to enhance a...
Youri Sawerschel
Reading Time: 2 min