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Talent & Culture

Boost employee retention
Talent & Culture

Future-Proof your Business with Lifelong Learning

Factory workers manning their stations. Poised to fend off the imminent invasion of robots, coming to steal their jobs and rob...
EHL Insights
Reading Time: 2 min
Women in the workplace
Talent & Culture

How to Empower Women in the Workplace: Be True to Your Values & Purpose

The Forbes Women’s Summit which took place in September in Zurich was a wonderful get-together of some really impressive women....
Catherine Rey
Reading Time: 2 min
AI in Recruitment
Talent & Culture

AI in Recruitment: Artificial Intelligence over Human Intelligence?

Technological progress in today’s society has reached unprecedented levels; the World Wide Web did not even exist thirty years...
Kimberly Yoong
Reading Time: 5 min
Teaching service excellence
Talent & Culture

How to design a training center to teach customer service soft skills

Nowadays, the service industry is very competitive, and the way a business differentiates itself and offers service to its...
Ana McFee
Reading Time: 3 min
Lifelong Learning
Talent & Culture

Lifelong Learning: the 5 Benefits of Keeping a Sharp Mind

Learning and innovation go hand in hand. The arrogance of success is to think that what you did yesterday will be sufficient for...
Dr Laura Zizka
Reading Time: 3 min
Only a manager with social skills awakens employee enthusiasm
Talent & Culture

Only a manager with social skills awakens employee enthusiasm

Without leadership with social competence there is no emotional bond to the employer Only eleven percent of employees in...
EHL Insights
Reading Time: 1 min
Top 5 free language learning apps
Talent & Culture

Top 5 free language learning apps

The ability to communicate effectively in more than one, or even two, languages is quickly becoming essential in every industry....
Renata Willi
Reading Time: 3 min
Empowering Front-line Service Employees
Talent & Culture

Service Employee engagement and empowerment: one size doesn't fits all

Intuitively there is a lot that speaks in favor of empowerment. Service contexts are notoriously dynamic, uncertain, and time...
Dr Steffen Raub
Reading Time: 3 min
Digital detox travel
Talent & Culture

Digital Detox Travel: A Complete Guide

The average person checks their phone over 100 times per day, creating a constant cycle of digital stimulation that leaves little...
EHL Insights
Reading Time: 6 min
Gender diversity
Talent & Culture

Gender Diversity - a True Value Added for Companies

According to a recent white paper by the Hospitality Industry Pipeline (HIP) Coalition, the workforce in the tourism and...
Dr Jean-Philippe Weisskopf
Reading Time: 3 min
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