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Dr Steffen Raub
Full Professor of Organizational Behavior at EHL Hospitality Business School
Professional Development
The Importance of Quantitative Skills and Why You Should Master Them
Despite plenty of evidence for the “cognitive biases” from which all decision-makers suffer, an astounding number of managerial...
Dr Steffen Raub
Reading Time: 4 min
Luxury
The Workforce Crunch in the Cruise Industry – How To Attract the Millennials
In the wake of the Covid 19 pandemic, talent management challenges have been propelled to the top of the agenda in many...
Dr Steffen Raub
Reading Time: 4 min
Professional Development
Servant Leadership Theory: Pandering Trend or Tool for Growth?
Leaders who prioritize meeting the needs of their subordinates over their own or the organization's are practicing servant...
Dr Steffen Raub
Reading Time: 9 min
Hospitality
Sustainable actions in hospitality: A driver for competitive advantage
With the cumulative effects of the Covid pandemic, the worldwide economic downturn, war scenarios, inflation and an ultra-tight...
Dr Steffen Raub
Reading Time: 3 min
Hospitality
Sustainability action plan for hospitality
Highlights from a research project that lays out the framework of the most realistic and implementable steps to get a hospitality...
Dr Steffen Raub
Reading Time: 4 min
Professional Development
How hospitality students see their future in the industry
Survey insights that explore how the hospitality industry is currently offering both opportunities and drawbacks in the eyes of...
Dr Steffen Raub
Reading Time: 3 min
Professional Development
Organizational Behavior: Thriving in a virtual workplace
Within the context of the hospitality industry, organizational behavior studies look at what makes people productive and...
Dr Steffen Raub
Reading Time: 3 min
Professional Development
Service Employee engagement and empowerment: one size doesn't fits all
Intuitively there is a lot that speaks in favor of empowerment. Service contexts are notoriously dynamic, uncertain, and time...
Dr Steffen Raub
Reading Time: 3 min
Professional Development
Effective Leadership Skills: The Power of Self-Awareness
How do you develop effective leadership skills especially when you’re a busy executive holding a demanding role? At EHL, as part...
Dr Steffen Raub
Reading Time: 2 min
Hospitality
Boosting Employee Performance in Hospitality
Few industries make greater use of part-time and seasonal employees than the hospitality industry. But even as they provide extra...
Dr Steffen Raub
Reading Time: 3 min