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Dr Steffen Raub

Dr Steffen Raub

Full Professor of Organizational Behavior at EHL Hospitality Business School
quantitative skills

The Importance of Quantitative Skills and Why You Should Master Them

Despite plenty of evidence for the “cognitive biases” from which all decision-makers suffer, an astounding number of managerial...
Dr Steffen Raub
Reading Time: 4 min
Workforce Crunch in the Cruise Industry

The Workforce Crunch in the Cruise Industry – How To Attract the Millennials

In the wake of the Covid 19 pandemic, talent management challenges have been propelled to the top of the agenda in many...
Dr Steffen Raub
Reading Time: 4 min
Servant Leadership Theory: Pandering Trend or Tool for Growth?

Servant Leadership Theory: Pandering Trend or Tool for Growth?

Leaders who prioritize meeting the needs of their subordinates over their own or the organization's are practicing servant...
Dr Steffen Raub
Reading Time: 9 min

Sustainable actions in hospitality: A driver for competitive advantage

With the cumulative effects of the Covid pandemic, the worldwide economic downturn, war scenarios, inflation and an ultra-tight...
Dr Steffen Raub
Reading Time: 3 min
Sustainability Actions

Sustainability action plan for hospitality

Highlights from a research project that lays out the framework of the most realistic and implementable steps to get a hospitality...
Dr Steffen Raub
Reading Time: 4 min
Hospitality Industry Students

How hospitality students see their future in the industry

Survey insights that explore how the hospitality industry is currently offering both opportunities and drawbacks in the eyes of...
Dr Steffen Raub
Reading Time: 3 min
virtual workplace

Organizational Behavior: Thriving in a virtual workplace

Within the context of the hospitality industry, organizational behavior studies look at what makes people productive and...
Dr Steffen Raub
Reading Time: 3 min
Empowering Front-line Service Employees

Service Employee engagement and empowerment: one size doesn't fits all

Intuitively there is a lot that speaks in favor of empowerment. Service contexts are notoriously dynamic, uncertain, and time...
Dr Steffen Raub
Reading Time: 3 min
Leadership skills in hospitality

Effective Leadership Skills: The Power of Self-Awareness

How do you develop effective leadership skills especially when you’re a busy executive holding a demanding role? At EHL, as part...
Dr Steffen Raub
Reading Time: 2 min
employee performance

Boosting Employee Performance in Hospitality

Few industries make greater use of part-time and seasonal employees than the hospitality industry. But even as they provide extra...
Dr Steffen Raub
Reading Time: 3 min