Hospitality
Operational performance, guest expectations, and service strategy.
Is a Masters in Hospitality Management Worth It?
On 17 March 2022, EHL Hospitality Business School launched a new master’s degree in Hospitality Management: the MSc in...
EHL Insights
Reading Time: 4 min
Exploring the Most Promising Metaverse Business Opportunities
The Metaverse is quickly shifting from buzzword to business reality, offering companies new ways to connect with audiences,...
Dr Valentina Clergue
Reading Time: 7 min
The hotel of the future: Interview with GM about technology in 2030
What IT tools and platforms does the hotel of the future require? What might be the technology competencies of future hotel...
Ian Millar
Reading Time: 4 min
The challenges of sustainable development in Hospitality gender equality
Professor at EHL Hospitality Business School, Dr Sowon Kim is interested in questions of equality at work and sexual harassment....
Alexandre Caldara
Reading Time: 3 min
Service Robots and AI: What impact on the future of Hospitality?
Would you allow a humanoid robot to greet a paying guest at your hotel? Would the hotel guest prefer the ease and convenience of...
Lionel Saul
Reading Time: 5 min
How will hospitality emerge from the pandemic? Findings from EHL Research Day
EHL Hospitality Business School entitled their research day “Navigating the Covid Storm”, where the future of the hospitality...
Andrew Brenner
Reading Time: 5 min
How to reposition hotel real estate: A methodology
Ever-changing market factors, including external economic forces, shifting demand patterns and changing competitive pressures,...
Jochen de Peuter-Rutten
Reading Time: 7 min
What makes an effective digital marketing strategy and how to craft one?
Over the past decades, marketing practice has increasingly focused on creating online interactions between organizations and...
Dr Valentina Clergue
Reading Time: 5 min
Virtual Tourism: Gimmick or Gamechanger?
Virtual tourism: Sounds like a gimmick at best, and a dystopian disruptor at worst. But is it really bad for the industry? It...
Natacha Reymond
Reading Time: 10 min
How to fix the hospitality labor shortage & welcome back employees
On November 22, 2021, EHL hosted the International Advisory Board (IAB) conference on campus. This was the first IAB meeting...
EHL Faculty
Reading Time: 2 min