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Hospitality

Operational performance, guest expectations, and service strategy. 

Is a Masters in Hospitality Management Worth It?

On 17 March 2022, EHL Hospitality Business School launched a new master’s degree in Hospitality Management: the MSc in...
EHL Insights
Reading Time: 4 min

Exploring the Most Promising Metaverse Business Opportunities

The Metaverse is quickly shifting from buzzword to business reality, offering companies new ways to connect with audiences,...
Dr Valentina Clergue
Reading Time: 7 min

The hotel of the future: Interview with GM about technology in 2030

What IT tools and platforms does the hotel of the future require? What might be the technology competencies of future hotel...
Ian Millar
Reading Time: 4 min

The challenges of sustainable development in Hospitality gender equality

Professor at EHL Hospitality Business School, Dr Sowon Kim is interested in questions of equality at work and sexual harassment....
Alexandre Caldara
Reading Time: 3 min

Service Robots and AI: What impact on the future of Hospitality?

Would you allow a humanoid robot to greet a paying guest at your hotel? Would the hotel guest prefer the ease and convenience of...
Lionel Saul
Reading Time: 5 min

How will hospitality emerge from the pandemic? Findings from EHL Research Day

EHL Hospitality Business School entitled their research day “Navigating the Covid Storm”, where the future of the hospitality...
Andrew Brenner
Reading Time: 5 min

How to reposition hotel real estate: A methodology

Ever-changing market factors, including external economic forces, shifting demand patterns and changing competitive pressures,...
Jochen de Peuter-Rutten
Reading Time: 7 min

What makes an effective digital marketing strategy and how to craft one?

Over the past decades, marketing practice has increasingly focused on creating online interactions between organizations and...
Dr Valentina Clergue
Reading Time: 5 min

Virtual Tourism: Gimmick or Gamechanger?

Virtual tourism: Sounds like a gimmick at best, and a dystopian disruptor at worst. But is it really bad for the industry? It...
Natacha Reymond
Reading Time: 10 min

How to fix the hospitality labor shortage & welcome back employees

On November 22, 2021, EHL hosted the International Advisory Board (IAB) conference on campus. This was the first IAB meeting...
EHL Faculty
Reading Time: 2 min