Hospitality
Operational performance, guest expectations, and service strategy.
Building a greener future at EHL Hospitality Business School
Sustainable living goes beyond the classrooms and our new campus has been designed to reflect that. We want our students to...
Noémie Danthine
Reading Time: 5 min
EHL's Master in Hospitality Management: Insights into the program
Dr Stefan Güldenberg, Academic Director of the recently-launched MiHM program, shines the spotlight on the distinguishing...
Beatrice Venturini
Reading Time: 4 min
Understanding consumer behavior: how to influence the decision-making process
Understanding the consumer decision-making process is integral to influencing the outcome of consumer behavior. The consumer...
Ana McFee
Reading Time: 9 min
Commitment to sustainability: Personas & recommendations for Swissôtel
Part of the Accor hotel group, Swissôtel was founded in 1980 and is a world-leading travel and lifestyle hotel brand. Today it...
EHL Insights
Reading Time: 4 min
CSR adoption in independent hotels: The drivers and barriers
A focus piece that resumes the challenges of independent hotels in their CSR journey. In a recent study of 14 independent hotels...
EHL Faculty
Reading Time: 4 min
EHL's MBA in Hospitality Management for ambitious hotel professionals
The EHL MBA in Hospitality program is five years old and continues to provide flexible, blended learning to ambitious...
Beatrice Venturini
Reading Time: 3 min
Facing skilled worker shortage in the hospitality industry
The pandemic and subsequent economic crisis have had a significant impact on many industries and have changed them permanently....
EHL Insights
Reading Time: 5 min
'Restaurant of the future': New video platform to reinvent and inspire
In 2021, as part of the long-standing partnership with METRO AG., EHL's Institute of Business Creativity (IBC) developed a series...
EHL Insights
Reading Time: 3 min
The role of unemployment benefits in the current labor shortage
An analysis of why and how Covid-related unemployment benefits may have impacted the current labor shortage. What role do loss...
Dr Yong Chen
Reading Time: 6 min
Swiss hotels and their uneven Covid impact
The hospitality industry and Swiss hotels are a clear example of the unbalanced effect of Covid-19 in a specific industry. For...
EHL Faculty
Reading Time: 4 min