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Dr Yong Chen

Dr Yong Chen

Associate Professor at EHL Hospitality Business

Why Chinese tourists are not totally ready to make a revenge comeback

Insights into the various factors that have impacted Chinese tourists before and after the pandemic, and why the likelihood of a...
Dr Yong Chen
Reading Time: 4 min
Labor shortage in hospitality

The role of unemployment benefits in the current labor shortage

An analysis of why and how Covid-related unemployment benefits may have impacted the current labor shortage. What role do loss...
Dr Yong Chen
Reading Time: 6 min
Will the Covid-19 Pandemic Presage Another Once-a-Decade Contraction in Tourism?

Are we looking at Another Once-a-Decade Contraction in Tourism?

A difficult time on the horizon Had the novel coronavirus not occurred, 2019 would have been hailed as another year of stellar...
Dr Yong Chen
Reading Time: 5 min
Chinese Tourists in Europe: a Difficult Time

Chinese Tourists in Europe: a Difficult Time

Demand shocks and tourism The global tourism industry could not have been hurt so badly any time in history other than the year...
Dr Yong Chen
Reading Time: 3 min
Tourist happiness is a tool that can boost ‘life satisfaction’ for tourists as well as for the general population.

10 factors influencing tourist happiness

How should we measure the tourist experience? Material well-being, or GDP, is regarded by some as insufficient to measure our...
Dr Yong Chen
Reading Time: 1 min
The Swiss Tourist Happiness Index

The Swiss Tourist Happiness Index

How should we measure the tourist experience? Material well-being, or GDP, is regarded by some as insufficient to measure our...
Dr Yong Chen
Reading Time: 5 min