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Dr Yong Chen
Associate Professor at EHL Hospitality Business
Luxury
Why Chinese tourists are not totally ready to make a revenge comeback
Insights into the various factors that have impacted Chinese tourists before and after the pandemic, and why the likelihood of a...
Dr Yong Chen
Reading Time: 4 min
Hospitality
The role of unemployment benefits in the current labor shortage
An analysis of why and how Covid-related unemployment benefits may have impacted the current labor shortage. What role do loss...
Dr Yong Chen
Reading Time: 6 min
Luxury
Are we looking at Another Once-a-Decade Contraction in Tourism?
A difficult time on the horizon Had the novel coronavirus not occurred, 2019 would have been hailed as another year of stellar...
Dr Yong Chen
Reading Time: 5 min
Luxury
Chinese Tourists in Europe: a Difficult Time
Demand shocks and tourism The global tourism industry could not have been hurt so badly any time in history other than the year...
Dr Yong Chen
Reading Time: 3 min
Experience Economy
10 factors influencing tourist happiness
How should we measure the tourist experience? Material well-being, or GDP, is regarded by some as insufficient to measure our...
Dr Yong Chen
Reading Time: 1 min
Experience Economy
The Swiss Tourist Happiness Index
How should we measure the tourist experience? Material well-being, or GDP, is regarded by some as insufficient to measure our...
Dr Yong Chen
Reading Time: 5 min