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Hospitality

Operational performance, guest expectations, and service strategy. 

The economic impact of COVID 19 on Switzerland and other developed countries

Research findings that analyze the economic impact of Covid-19on Switzerland and other developed countries in 2020-2021....
Dr Isabella Blengini
Reading Time: 3 min

Hospitality Trends: How to navigate the new Tourist flow patterns?

Change is inevitable, especially when we talk about tourism. Tastes change, as do external factors that force one to move/travel...
Dr. Tatyana Tsukanova
Reading Time: 7 min

Custom executive education: EHL & IMD talk about innovation in action

With a view to developing custom executive education, IMD and EHL Graduate School have joined forces, tapping into the power of a...
EHL Faculty
Reading Time: 6 min

Four Seasons Athens: Lessons from the field on Talent Management Systems

All BOSC3 students take the course Talent Management Systems (TMS). We have learned that well-designed systems must adapt to the...
Dr Janet Shaner
Reading Time: 5 min

Best practice for pairing wine with art in the classroom: A synesthetic approach

For a few years now, Gildas L'Hostis, EHL Senior Lecturer in Oenology (the knowledge of wine, wine service, production, economics...
Gildas L'Hostis
Reading Time: 7 min

7 Pillars of Hotel & Restaurant Concept Design

At a Glance Effective hotel and restaurant concept design requires a coherent framework in which story, staff, space,...
Youri Sawerschel
Reading Time: 12 min

Hospitality Trends: Weather effects on tourism

In our first monthly digest of 2023, we look at weather patterns and climate change – the most impactful trends in the travel and...
Lionel Saul
Reading Time: 5 min

The Future of Hospitality

Hospitality is built around a simple promise: provide a place to stay, a meal to enjoy, or an experience that makes travel...
EHL Insights
Reading Time: 6 min

Optimizing sustainability in hospitality via supply and value chains

The global supply chain disruptions caused by the Covid-19 pandemic have revealed the weaknesses created by our society and...
Dr Carlos Martin-Rios
Reading Time: 5 min

Sustainable actions in hospitality: A driver for competitive advantage

With the cumulative effects of the Covid pandemic, the worldwide economic downturn, war scenarios, inflation and an ultra-tight...
Dr Steffen Raub
Reading Time: 3 min