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6 Innovation Insights to Tackle Hospitality Workforce Challenges

Hospitality faces some of the toughest workforce challenges, with one of the highest turnover rates...
Dr. Inès Blal
Reading Time: 4 min
HR & Hiring

Shadowing as a Pedagogical Tool for Trainer Development

The goal of hospitality education today is to nurture future industry professionals who can lead the sector into a modern-day...
Kaushiki Khanijo
Reading Time: 5 min
IT Talent
HR & Hiring

Why recruiting tech talent in hospitality is a challenging task

This article was written as part of HFTP Digital Horizons 360 Symposium in Palma de Mallorca and also appeared in the inaugural...
Bianca Lüthy
Reading Time: 3 min
Sexual harassment prevention
HR & Hiring

Sexual harassment prevention in hospitality: An integrative framework

The hospitality and tourism industry significantly contributes to the global economy. In 2022, the direct contribution of travel...
Dr Sowon Kim
Reading Time: 4 min
Similarity effect
HR & Hiring

Are you trapped by the similarity effect in your hiring decisions?

Have you ever preferred a candidate because of their similarity to you on various criteria? Did you grow up in the same village?...
Louanne Affolter
Reading Time: 4 min
Hotel staff positions list and responsibilities
HR & Hiring

Hotel Staff: Positions, Management, and List of Responsibilities

Hotels are complex operations that rely on a wide mix of roles working together throughout the day. From the moment a guest...
Philippa Golding
Reading Time: 13 min
HR & Hiring

How to manage cultural diversity in hospitality - A quick guide

Globalization, increasing freedom of movement between countries, and the growing interdependence of national economies have...
EHL Graduate School
Reading Time: 5 min
talent management in hospitality
HR & Hiring

Skills-based talent management in hospitality and tourism

Hospitality businesses rely on their employees to provide excellent service and maintain the brand image. This front-line reality...
Dr Bertrand Audrin
Reading Time: 5 min
HR & Hiring

In-house vs. external training: Which is right for your hotel?

How do you maintain peak performance amidst the rapid pace of the hotel industry? One crucial aspect of maintaining excellence...
Anne-Céline Depierraz
Reading Time: 7 min
meeting industry demands
HR & Hiring

Meeting industry demands: Aligning curriculum with hospitality trends

The hospitality industry is always changing and schools need to keep up with the latest trends to provide students with the best...
Ashley Musseau
Reading Time: 6 min
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