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HR & Hiring

How geometry can help shape hiring

When faced with the question of which shape has the largest area, our intuitive responses may vary. Some argue for the shape on...
Dr Sébastien Fernandez
Reading Time: 3 min

High Turnover in the Hospitality Industry: A Result of Neglected Training

In the hospitality industry, providing excellent service is crucial to success. However, achieving this goal is not easy, as the...
Anne-Céline Depierraz
Reading Time: 5 min

The Skills Gap in the Hospitality Industry

Labor is the biggest single cost for hospitality institutions, yet many hotel and tourism industry employers are facing an...
Daniel Ciapponi
Reading Time: 3 min

6 great ways to reduce absenteeism and turnover rates in the workplace

Absenteeism and high turnover rates are two of the most common difficulties that leaders are facing in today’s tricky employment...
Dr Bertrand Audrin
Reading Time: 4 min

Holacracy or wholly crazy?  Is a flattened hierarchy suitable to hospitality?

One concept in the hospitality sector, known for its traditionally very vertical hierarchical structure, is sparking discussion...
EHL Faculty
Reading Time: 5 min

Key steps to promoting mental serenity in the hospitality workplace

The hospitality industry, despite being based on a premise of welcoming human-centricity, is not always known for its values of...
EHL Faculty
Reading Time: 9 min

Four Seasons Athens: Lessons from the field on Talent Management Systems

All BOSC3 students take the course Talent Management Systems (TMS). We have learned that well-designed systems must adapt to the...
Dr Janet Shaner
Reading Time: 5 min

The benefits of flexible working practices in the hotel sector

Dr Sowon Kim answers questions based on a 2022 industry report that looks at the positive impact of flexible working practices in...
Dr Sowon Kim
Reading Time: 3 min

10 indicators of what recruiters look for in a LinkedIn profile

LinkedIn is currently the most important professional social network in the world with more than 830 million users, over 50% of...
EHL Faculty
Reading Time: 3 min

Facing skilled worker shortage in the hospitality industry

The pandemic and subsequent economic crisis have had a significant impact on many industries and have changed them permanently....
EHL Insights
Reading Time: 5 min