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Hotel Management

continuous improvement
Hotel Management

How to foster continuous improvement in the hospitality industry

To thrive in the hospitality industry, businesses must continuously improve their offer to adapt to industry trends and guests'...
EHL Graduate School
Reading Time: 5 min
Labor shortage
Hotel Management

Could revenue management solve hospitality’s labor shortage?

After suffering the effects of COVID-19 for several long years, the tourism and hotel industries are now fully entering the...
Dr Cindy Heo
Reading Time: 3 min
hotel general manager
Hotel Management

The hotel general manager: Time for a new job description?

The hotel General Manager (GM) is the person ultimately responsible for a hotel’s performance. A GM’s ability to make decisions...
Dr Demian Hodari
Reading Time: 3 min
Society's values
Hotel Management

Society's values: Decoding the impact of pop culture on Hospitality

The intersection of hospitality and popular culture is a dynamic space where societal values, norms, and human interactions are...
Natacha Reymond
Reading Time: 3 min
Regenerative Hospitality Cezars Guesthouse
Hotel Management

Regenerative Hospitality: A Paradigm Shift for the Hotel Industry?

As part of his research on regenerative hospitality and digital technology, Dr Alessandro Inversini had the fantastic opportunity...
Dr Alessandro Inversini
Reading Time: 5 min
Innovative tipping system
Hotel Management

Hospitality industry's new tipping system: What you need to know

How tips are distributed can quickly become a hot topic in restaurants and hotels. Employees care about justice and want to be...
Michael Gyger
Reading Time: 5 min
Hospitality Industry in Singapore
Hotel Management

Hospitality industry in Singapore – respect as a driving force

A respectful and empowering work culture is essential to success, particularly in the hospitality sector. Oscar Postma, General...
Florence Dietziker
Reading Time: 4 min
Hotel general managers
Hotel Management

What Hotel General Managers can learn from Marriott International

Last month, in the setting of the stunning St.Regis Saadiyat Island Resort (Abu Dhabi), Marriott International held the first...
Barbara Tucci
Reading Time: 4 min
Learning and Development Strategy
Hotel Management

The impact of a learning and development strategy on hospitality profitability

In his recent TED Talk, fine-dining restauranteur Will Guidara claims “We are on the precipice of a becoming a hospitality...
Prof Markus Venzin
Reading Time: 6 min
cultural-differences-accomodation
Hotel Management

Cultural Differences: Examples and Tips for Hospitality

A study published in the NPRC Journal of Multidisciplinary Research found that 50.8% of hotel guests felt that cultural...
EHL Insights
Reading Time: 9 min
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