Education
Alumni
Innovation
Research and Business Solutions
Search
Hospitality
Hotel Management
Operational insight for better hotel performance
Technology & Systems
Technology shaping the future of hotel
operations
Branding & Marketing
Stronger positioning for hospitality brands
HR & Hiring
Talent strategies for hospitality employers
Finance & Investment
Hotel profitability, investment and asset value
Foodservice
F&B Operations
Practical insights for stronger F&B operations
F&B Retail
New channels for food concepts and brands
F&B Business Management
Strategy, margins and growth in foodservice
Technology & Systems
Technology for smarter foodservice
management
Culinary Strategy & Innovation
Menu development, concept and innovation
Chef Recipes & Culinary Guides
Culinary expertise from EHL chefs
Professional Development
Career Guides
Guidance for career growth in service industries
Emotional Intelligence
Human skills for stronger leadership
Entrepreneurship
Launching service-driven ventures
Leadership Skills
Leading people, teams and change
Talent & Culture
Workplace culture, talent and engagement
Experience Economy
Healthcare
Hospitality principles applied to patient care
Human Experience
Business thinking centered on people and
connection
Service Design
Better services, journeys and customer moments
Sustainability
Responsible practices with operational impact
Wellness
Wellbeing as a business and lifestyle driver
Luxury
Leaders
Subscribe
Education
Alumni
Innovation
Research and Business Solutions
This is a search field with an auto-suggest feature attached.
There are no suggestions because the search field is empty.
Stuart Pallister
Communications and content strategist
Hospitality
How can Google Help Hoteliers according to Google Industry Leader
We spoke recently to Philipp Ries, Industry Leader for hospitality at Google in Switzerland, after his recent keynote speech to...
Stuart Pallister
Reading Time: 3 min
Hospitality
Frugal Innovation in Hospitality: Insights From Navi Radjou
How can we, as an industry, do more with less? That’s a challenge more and more companies are facing nowadays. It’s also a...
Stuart Pallister
Reading Time: 3 min
Foodservice
Celebrity Chefs: Are They Worth It?
Celebrity chefs are ‘very expensive’ but they can bring instant brand recognition to your hotel restaurant. That was the general...
Stuart Pallister
Reading Time: 4 min
Hospitality
Hotel Booking Sites Under Scrutiny: Implications for Hotels
At the end of June, the UK’s Competition and Markets Authority (CMA) launched a crackdown on a number of hotel booking sites due...
Stuart Pallister
Reading Time: 2 min
Professional Development
Future-Proof Careers: Jobs That’ll Thrive in the Next Decade
Every generation faces its version of uncertainty about the future of work. But today’s anxiety feels different. The rise of...
Stuart Pallister
Reading Time: 6 min
Hospitality
Pet Hotels: The Ultimate ‘Niche’?
Globally, pet care represents a huge market that’s worth some 180 billion USD. So even though the panel discussion at the Window...
Stuart Pallister
Reading Time: 2 min
Hospitality
Hotel GDPR Compliance: Why It Matters
Since the General Data Protection Regulation (GDPR) came into force across the EU on 25 May 2018, it has reshaped how personal...
Stuart Pallister
Reading Time: 2 min
Luxury
Millennials Travel Trends: How Should Hospitality Adapt?
Go to a hospitality conference or forum these days and the topic of millennials travel trends is likely to crop up. At the heart...
Stuart Pallister
Reading Time: 3 min
Hospitality
What’s the Value of Hotel Loyalty Programs?
While hoteliers grapple with how to win over that ‘notoriously disloyal’ generation, the millennials, what’s the value of hotel...
Stuart Pallister
Reading Time: 3 min
Hospitality
Hotel Industry Growth: Industry Experts Share Their Outlook
According to hospitality investors and top executives, there is plenty of optimism despite some ‘clouds on the horizon’. We...
Stuart Pallister
Reading Time: 3 min
1
2
3