What will the hotel room of the future look like?
EHL's "Future of Hospitality" contest participants came up with many thought-provoking ideas. Our panel of experts had great...
EHL Insights
Reading Time: 2 min
Will globalization fragment or consolidate the hospitality industry?
By 2030, multiple changes will occur and will influence the hospitality industry due to globalisation, one of them being a shift...
EHL Insights
Reading Time: 1 min
Sharing economy VS uberisation: Two distinct concepts
Renting a Hermès bag for one night, being driven by your neighbor turned private chauffeur with Uber, exchanging your house for a...
EHL Insights
Reading Time: 3 min
Is hospitality becoming more fragile or more resilient?
By 2030, multiple changes will occur and will influence the hospitality industry due to global changes, one of them being an...
EHL Insights
Reading Time: 2 min
Chocolate or the drink of the gods
Chocolate has many common uses. Although most people associate the word “chocolate” with something sweet, it has not always been...
EHL Insights
Reading Time: 2 min
The hotel GM and the importance of a strong network
A hospitality management school alumni association is like an extended family. Comparable, perhaps, to a hotel’s staff. To...
EHL Insights
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Food startups: Recipe for success
Around 1 in 3 restaurants fail during their first year of operations. Restaurant failure can be contributed to a wide variety of...
EHL Insights
Reading Time: 3 min
The origin of the toast
At weddings and gatherings large and small, toasting is the norm. However, how did raising a glass as respect to a person or an...
EHL Insights
Reading Time: 2 min
How luxury hotels cater to the unique customer experience?
When you think of luxury hotels, what comes to mind? Is it a mountain of soft pillows and ultra-high thread count sheets, a...
EHL Insights
Reading Time: 3 min
How to respond to online negative hotel reviews?
The percentage of travelers who book their trip online is growing every year. As a consequence, it is becoming extremely...
EHL Insights
Reading Time: 2 min