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EHL Insights

EHL Insights

Will smart hotels be autonomous or connected?

Will smart hotels be autonomous or connected?

By 2030, multiple changes will occur and will influence the hospitality industry due to globalization, one of them being a shift...
EHL Insights
Reading Time: 2 min

Why Human-Centered, High-Touch Customer Service Still Defines Exceptional Hospitality

Technology is continuing to transform how the hospitality industry operates, enabling greater speed, efficiency, and data-driven...
EHL Insights
Reading Time: 6 min
Hotel Profitability: Margins, Metrics & Strategies

Hotel Profitability: Margins, Metrics & Strategies

Hotel profitability is a composite of revenue performance, cost structure, asset value, and operational efficiency, none of which...
EHL Insights
Reading Time: 9 min
In Search of Inspiration, Innovation and Transformation in the Hospitality Industry

Inspiration, Innovation and Transformation in the Hospitality Industry

The good, the great and the – sometimes – downright innovative came together in Berlin this month to discuss the state of the...
EHL Insights
Reading Time: 2 min
Culinary diplomacy

The Power of Culinary Diplomacy & Hospitality

Culinary diplomacy represents the strategic use of food and cuisine as instruments of cultural exchange and international...
EHL Insights
Reading Time: 8 min

Why professional development matters for your career?

In today's ever-competitive global economy, it is critical that both young professionals and experienced managers go the extra...
EHL Insights
Reading Time: 2 min
Can Restaurateurs be Creative and Profitable?

How to Increase Restaurant Profitability Without Losing Creativity

At a Glance Restaurants can be creative and profitable, but success depends on balancing culinary ambition with operational...
EHL Insights
Reading Time: 14 min
Hotel transaction volumes have recorded their highest levels since the last peak in 2007.

Consolidation: Let’s get Together

After a decade of intense global consolidation in many other industries, it is finally the turn of hotels. Hotel transaction...
EHL Insights
Reading Time: 4 min
A Brave new World: the Smart Kitchen

A Brave new World: the Smart Kitchen

Imagine a world where your food talks to the kitchen appliances. It may sound far-fetched, but apparently, the future may have...
EHL Insights
Reading Time: 4 min
The geopolitics of hospitality

The geopolitics of hospitality

What roles do cooking and hospitality play in international relations? The Politics and Diplomacy of Cooking and Hospitality...
EHL Insights
Reading Time: 3 min