Professional Development
Skills and leadership practices that build high-performing teams.
How to ace online classes in college?
Online classes offer incredible opportunities for students. The increased flexibility appeals to a growing number of those...
EHL Insights
Reading Time: 5 min
Three Gardening Tricks to Grow a Collaborative Hospitality Culture
We cherish and nurture the uniqueness of all our talents, tailor opportunities to their needs, and encourage leadership through...
EHL Insights
Reading Time: 3 min
Have you Taken Your Team’s Temperature Lately?
Hospitality is typically founded on teams of individuals working together, not only for the high performance of their function...
Dr Stefano Borzillo
Reading Time: 5 min
How to Improve Soft Skills: A Practical Guide
In today’s job market, soft skills are non-negotiable. Employers are increasingly looking beyond technical expertise to find...
Frank Giannotti
Reading Time: 8 min
Emotional skills: the key to hotel customer loyalty in 2030
Why is customer loyalty so important to hotels? Achieving customer loyalty is the holy grail of hoteliers. This is because loyal...
Frank Giannotti
Reading Time: 3 min
Are Your Business Decisions Based on the “Right” Information?
We all have come across the classic adage in some form or manner: The quality of the information at hand determines the quality...
Avik Bhattacharya
Reading Time: 4 min
Talent Management Strategy: Are “People” Your Most Important Asset?
We often come across the term in organizations' talent management strategy that People are our greatest asset, and if developed...
Avik Bhattacharya
Reading Time: 4 min
Facilitating Learning: What Senior Leaders in Education Should Know?
When it comes to learning facilitation methodologies, teachers and educational leaders have a deep and abiding responsibility to...
Fabrizio Tovaglieri
Reading Time: 3 min
Why Businesses Should Invest in Soft Skills Training
“Adulting”: Going to work. Remembering to submit your tax return. Putting out the garbage. Hoovering before the dust bunnies form...
Rebecca Liu
Reading Time: 1 min
Developing Hospitality Skills: CEOs Who Started at the Bottom
It goes without saying that certainhospitality skillsare must-haves in the pursuit of a successful career in the industry. Much...
EHL Insights
Reading Time: 3 min