• There are no suggestions because the search field is empty.

Professional Development

Skills and leadership practices that build high-performing teams.

How to ace online classes in college?

Online classes offer incredible opportunities for students. The increased flexibility appeals to a growing number of those...
EHL Insights
Reading Time: 5 min

Three Gardening Tricks to Grow a Collaborative Hospitality Culture

We cherish and nurture the uniqueness of all our talents, tailor opportunities to their needs, and encourage leadership through...
EHL Insights
Reading Time: 3 min

Have you Taken Your Team’s Temperature Lately?

Hospitality is typically founded on teams of individuals working together, not only for the high performance of their function...
Dr Stefano Borzillo
Reading Time: 5 min

How to Improve Soft Skills: A Practical Guide

In today’s job market, soft skills are non-negotiable. Employers are increasingly looking beyond technical expertise to find...
Frank Giannotti
Reading Time: 8 min

Emotional skills: the key to hotel customer loyalty in 2030

Why is customer loyalty so important to hotels? Achieving customer loyalty is the holy grail of hoteliers. This is because loyal...
Frank Giannotti
Reading Time: 3 min

Are Your Business Decisions Based on the “Right” Information?

We all have come across the classic adage in some form or manner: The quality of the information at hand determines the quality...
Avik Bhattacharya
Reading Time: 4 min

Talent Management Strategy: Are “People” Your Most Important Asset?

We often come across the term in organizations' talent management strategy that People are our greatest asset, and if developed...
Avik Bhattacharya
Reading Time: 4 min

Facilitating Learning: What Senior Leaders in Education Should Know?

When it comes to learning facilitation methodologies, teachers and educational leaders have a deep and abiding responsibility to...
Fabrizio Tovaglieri
Reading Time: 3 min

Why Businesses Should Invest in Soft Skills Training

“Adulting”: Going to work. Remembering to submit your tax return. Putting out the garbage. Hoovering before the dust bunnies form...
Rebecca Liu
Reading Time: 1 min

Developing Hospitality Skills: CEOs Who Started at the Bottom

It goes without saying that certainhospitality skillsare must-haves in the pursuit of a successful career in the industry. Much...
EHL Insights
Reading Time: 3 min