How to Engage a Virtual Audience With Dr. Laura Penn
Like it or not, in today’s digital-first world, connecting with a virtual audience requires more than just showing up. It demands...
Beatrice Venturini
Reading Time: 8 min
Customer Service Training for Frontline Staff: Entertainment Skills
The role of frontline staff is changing within the hospitality industry. Staff members are now expected to have an expanded role...
Frank Giannotti
Reading Time: 3 min
Mindfulness: Peace of mind in the workplace
“Mindfulness is the basic human ability to be fully present, aware of where we are and what we’re doing, and not overly reactive...
Beatrice Venturini
Reading Time: 3 min
4 Digital Transformation workshop ideas
How to prepare your online workshops? The internet presents boundless opportunities for people to connect and engage with each...
Christophe Meylan
Reading Time: 9 min
Choosing a Degree in Culinary Arts: Key Considerations
Working in the culinary arts opens the door to a wide range of career paths, each with its own rhythm, responsibilities, and...
Alfred Zuberbuehler
Reading Time: 5 min
What Is VUCA?
“A VUCA world”, “a VUCA environment”, “VUCA leadership” and even “vucability”. These seemingly insightful phrases beg the...
EHL Insights
Reading Time: 2 min
The gift that keeps on giving: Lifelong learning
During this time of year, we spend hours searching for that special gift for that special someone. We carefully wrap it up and...
Dr Laura Zizka
Reading Time: 4 min
VET by EHL: a new turnkey programme for the hospitality industry
Earlier on this year, EHL launched its turnkey education program, VET by EHL, for the hospitality industry and is currently...
Jens-Henning Peters
Reading Time: 4 min
4 Simple tips to enhance your online charisma
Effective and illuminating advice for bringing out your best self on the computer screen and engaging the attention of your...
Dr Lohyd Terrier
Reading Time: 6 min
Mind the generation gap! Generational differences in hospitality
A look at how to navigate the generational stereotype minefield that has some hospitality brands scratching their heads. With all...
Kimberly Yoong
Reading Time: 6 min