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Hotel Management

what is SOP
Hotel Management

What is SOP - Standard Operating Procedure?

When you have an idea to start a business, you create a business plan to describe the goals of your company and how you plan to...
Franck Louveau
Reading Time: 5 min
Photography of people working in a restaurant
Hotel Management

Applying the science of training to the hospitality industry

Effective training in hospitality skills needs a clear structure: demonstration, practice, feedback, implementation and a solid...
Dr Sébastien Fernandez
Reading Time: 5 min
Photography of a man in front of computers with a calculator
Hotel Management

What is Revenue Management?

Many businesses face huge swings in demand over the course of a week, a month or a year. Every empty hotel room, unsold airline...
EHL Insights
Reading Time: 11 min
Photography of a hotel reception
Hotel Management

5 tips to outsmart competition in the post-COVID hotel market

As travel slowly begins to recover, a renewed hospitality market is emerging. Most notably, travellers’ behaviour has been...
Matthieu Mauguin
Reading Time: 4 min
Photography of an hotel in Switzerland
Hotel Management

Hotel industry: a wave of bankruptcies remains possible in Switzerland

With a 40% drop in the number of overnight stays in 2020, the Swiss hotel sector is on the verge of suffocation. An exceptional...
Benoît Perrier
Reading Time: 3 min
airport industry
Hotel Management

Airport industry: The return on investment of Hospitality

What can airport operators gain from implementing a greater hospitality mindset? At a time when non-aeronautical revenue is at a...
Damien Kobel
Reading Time: 4 min
Hotel Management

Med spa: A cure for ailing hotels

To say that the hospitality and travel industry has been affected by the worldwide pandemic is truly an understatement. Those who...
Pierre Verbeke
Reading Time: 5 min
group trying to assess the price of the hotel
Hotel Management

The Complete Guide to Hotel Rate Types

Why does a room cost $120 one day and $180 the next? The answer lies in hotel rate types, which are pricing categories for...
Emma Näpänkangas
Reading Time: 5 min
Solutions for a regenerative hospitality ecosystem
Hotel Management

Swissness: Solutions for a regenerative hospitality ecosystem

Swissness is a synonym for precision, serenity, cleanliness, reliability and fairness, - and is marketed as being typically...
Dr Carlos Martin-Rios
Reading Time: 5 min
why monitoring your hotel's indoor air quality is crucial
Hotel Management

3 arguments why monitoring your hotel's indoor air quality is crucial

A happy guest is an objective for all hoteliers and much hard work is employed towards creating a unique guest experience. As a...
Larina Maira Laube
Reading Time: 4 min
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