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Ana McFee
Head of Vocational Product Portfolio – School of Practical Arts, EHL
Professional Development
Best Practices for improving employees' performance
A company’s success is heavily dependent on the performance of its employees. It’s vital that managers take the necessary steps...
Ana McFee
Reading Time: 2 min
Professional Development
Neurodiversity: Embracing Differences in Education and Employment
In a society that values conformity and uniformity, neurodiversity is often overlooked. However, as more people acknowledge the...
Ana McFee
Reading Time: 5 min
Professional Development
Letting Go of Imposter Syndrome’s Grip on Women & Minorities
Feeling insecure is an all-too-common part of life. In a world that expects us to strive endlessly for perfection with no room...
Ana McFee
Reading Time: 5 min
Professional Development
Satisfying customer expectations: What about employee expectations?
Customer expectations have changed significantly in recent years. Today, they expect companies to go beyond the basics of quality...
Ana McFee
Reading Time: 3 min
Professional Development
Why do we all need a work wife? The not-so-new workplace relationship
Our drive to build and maintain interpersonal relationships is a major factor in human social behavior. It therefore comes at no...
Ana McFee
Reading Time: 5 min
Professional Development
Entrepreneurship vs. Employment skills: Which should your university prioritize?
Most people have believed since childhood that they must study hard and get a degree to land a good job, which translates to a...
Ana McFee
Reading Time: 3 min
Experience Economy
Digital Service Design that skyrocket customer acquisition and innovation
Cutting-edge service design practices are among the driving forces behind behemoths like Nike, SAP, and Apple. Such...
Ana McFee
Reading Time: 5 min
Experience Economy
How to validate a Service Concept during Service Design: 5 step guide
You've conducted your research through interviews, questionnaires, or surveys. All the data is in order. You've studied and...
Ana McFee
Reading Time: 6 min
Hospitality
Understanding consumer behavior: how to influence the decision-making process
Understanding the consumer decision-making process is integral to influencing the outcome of consumer behavior. The consumer...
Ana McFee
Reading Time: 9 min
Professional Development
Team Management: Overcoming bias in the workplace
As a manager, you need the flexibility to make split-second decisions, day in and day out, tracking advancement on various...
Ana McFee
Reading Time: 6 min
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