Frank Giannotti
Lecturer and International Career Coordinator at EHL Passugg
Mastering essential hospitality soft skills: Insights from EHL Experts
Although technical skills such as accounting, financial analysis, and marketing are crucial for hospitality & tourism managers,...
Frank Giannotti
Reading Time: 3 min
What Does a Restaurant Manager Do?
If you have a passion for food, exceptional customer service, and empowering your team, then a leadership role in the hospitality...
Frank Giannotti
Reading Time: 4 min
11 essential hospitality skills for career success (& resume tips)
To increase your chances of getting hired in hospitality, it's important to make sure your resume showcases the skills that are...
Frank Giannotti
Reading Time: 6 min
15 Hobbies that will help you develop important soft skills
In today's competitive job market, soft skills are more important than ever. Employers are on the lookout for candidates who not...
Frank Giannotti
Reading Time: 5 min
How Employment Skills Shape Career Success in a Dynamic Hospitality Industry
At a Glance The most valuable employment skills today are a balanced mix of everyday human traits (soft skills) and practical...
Frank Giannotti
Reading Time: 7 min
Essential hospitality skills to include on your resume and why
While many people may focus on their experience in their hospitality job resume, your skills section may be one of the most...
Frank Giannotti
Reading Time: 4 min
How to conduct Soft Skills Training?
The importance of soft skills in the workplace has increasingly caught the attention of employers and students alike. People are...
Frank Giannotti
Reading Time: 5 min
Customer Service Training for Frontline Staff: Entertainment Skills
The role of frontline staff is changing within the hospitality industry. Staff members are now expected to have an expanded role...
Frank Giannotti
Reading Time: 3 min
Training the hospitality skills and hosts of tomorrow
EHL Swiss School of Tourism and Hospitality (EHL SSTH) in Passugg has been offering a Bachelor's program in International...
Frank Giannotti
Reading Time: 1 min
How to Improve Soft Skills: A Practical Guide
In today’s job market, soft skills are non-negotiable. Employers are increasingly looking beyond technical expertise to find...
Frank Giannotti
Reading Time: 8 min