Emma Näpänkangas
Hospitality Strategy Writer
Hotel Chatbots Explained: Benefits, Challenges, and Best Practices
Hotel chatbots are revolutionizing the way hospitality businesses connect with guests. Generative AI is already able to craft...
Emma Näpänkangas
Reading Time: 7 min
AI in Travel: Building an AI-Integrated Guest Experience Across Travel Sectors
Too many choices. Too little patience. Travelers are overwhelmed, and operators are under pressure to deliver flawless...
Emma Näpänkangas
Reading Time: 9 min
What are Branded Residences, and Why are They Becoming Popular Among Developers?
Branded residences are luxury homes associated with well-known brands that offer residents hotel-like services and convenience....
Emma Näpänkangas
Reading Time: 8 min
Hotel Financing Options: How To Get Hospitality Funding
Building a new hotel business or developing an existing one is often enabled by raising external capital. Hotel financing can be...
Emma Näpänkangas
Reading Time: 8 min
Hotel Ownership & Management: Exploring Investment Opportunities
Hotel ownership can take many different forms. It is a different game to be the owner of a privately owned and operated,...
Emma Näpänkangas
Reading Time: 5 min
Hotel Pricing Strategies: Optimizing Room Rates Effectively
Nothing may be more critical for the profitability of a hotel than getting its pricing strategy right. It can also be an...
Emma Näpänkangas
Reading Time: 11 min
Hospitality Valuation Explained: How to Value a Hotel Investment
Whether you are interested in investing in a hotel asset or preparing to sell one, understanding its value is necessary to make a...
Emma Näpänkangas
Reading Time: 10 min
Hospitality and Real Estate Explained: A Guide to Assets, Trends, and Investment Opportunities
On the global property market, hospitality real estate stands out as one of the most multifaceted segments. Hospitality assets...
Emma Näpänkangas
Reading Time: 7 min
Hotel Franchises: Owning & Investing Considerations
Hotel franchises have become a dominant force in today’s hospitality landscape. Hotel franchising has become the preferred model...
Emma Näpänkangas
Reading Time: 9 min
Hotel Standard Operating Procedures: Why an Ops Index Matters
Great guest experiences are made possible by well-run operations. Hotel standard operating procedures provide guidelines for...
Emma Näpänkangas
Reading Time: 7 min